Summer 2020!!!!

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Welp, the quality of my dupe order was still $&@$! I now refer to my items as the EscaFAIL collection. There was sagging at the bottom of the toiletry pouch and huge gaps in the canvas at the sides of the base. The new MP would not stay closed and there was more bunching of the interior lining. The card holder had sloppy glazing, excess glue at the base, and loose thread at the top. I will not place any additional orders for these items. Both TP26 and MPs were made in France with the same date codes and the cardholders were made in Spain with date codes a week apart. The quality of my Mono and DE TP26 and regular mini pochettes are much better than the Escale pieces, which are priced higher. I think LV is more focused on high prices than high quality.

I initiated a return for each item and selected defective for the reason for return. I also called Client Services so they could notate the issue with each item and they agreed with me that the items are defective. I hope that these items are NOT resold. Client Services also refunded my overnight shipping costs of $60 because they shipped defective items to me. IMO, LV missed the basics of quality for the items I ordered. I am not a picky buyer who obsesses over stitching, symmetry, or where an item is made. The defects with these items were obvious and they should not have been shipped. I am a buyer that expects quality. The MP is $633 USD and for that price, the quality should be great.

Now that this ship has sailed, I’m looking forward to some of the new items. I hope that LV makes quality their priority for future releases. I also hope that whatever items you all order from this collection are made better than the duds I received. Good luck everyone!
This is so disappointing!!! I’m sorry about that. Especially sad about the toiletry.

I just opened the red otg. I think I’m sending it back. Im sad about it but I just can’t justify the $3,000 after tax price tag. I have the jungle one and it was significantly less money and will get used more. Now I have to wait for the rouge neverfull to come and see how I feel.
 
  • Like
Reactions: EmmJay
Welp, the quality of my dupe order was still $&@$! I now refer to my items as the EscaFAIL collection. There was sagging at the bottom of the toiletry pouch and huge gaps in the canvas at the sides of the base. The new MP would not stay closed and there was more bunching of the interior lining. The card holder had sloppy glazing, excess glue at the base, and loose thread at the top. I will not place any additional orders for these items. Both TP26 and MPs were made in France with the same date codes and the cardholders were made in Spain with date codes a week apart. The quality of my Mono and DE TP26 and regular mini pochettes are much better than the Escale pieces, which are priced higher. I think LV is more focused on high prices than high quality.

I initiated a return for each item and selected defective for the reason for return. I also called Client Services so they could notate the issue with each item and they agreed with me that the items are defective. I hope that these items are NOT resold. Client Services also refunded my overnight shipping costs of $60 because they shipped defective items to me. IMO, LV missed the basics of quality for the items I ordered. I am not a picky buyer who obsesses over stitching, symmetry, or where an item is made. The defects with these items were obvious and they should not have been shipped. I am a buyer that expects quality. The MP is $633 USD and for that price, the quality should be great.

Now that this ship has sailed, I’m looking forward to some of the new items. I hope that LV makes quality their priority for future releases. I also hope that whatever items you all order from this collection are made better than the duds I received. Good luck everyone!

Thank you for your honest assessment on the Escale items you purchased :heart:
Hopefully those who love their purchases and plan to keep them do not encounter these or any other types of issues with their products :flowers:
 
Last edited:
  • Like
Reactions: EmmJay
I’m sorry your pieces lacked the quality we should expect to receive @EmmJay

The quality of my Speedy is good. I have a Cosmetic and Kirigami coming tomorrow. I will see about those.

I am interested in what people think of the Neverfull Quality.
 
  • Like
Reactions: EmmJay
@EmmJay thanks alot for sharing those images. Is the gap at the zipper considered a defect? I had thought it was a standard design. (as it's my first MP I never knew that)
Noticed my one has the "sagging" base too. Is this also considered defect?

Mine is MIF.
 
  • Like
Reactions: EmmJay
@EmmJay thanks alot for sharing those images. Is the gap at the zipper considered a defect? I had thought it was a standard design. (as it's my first MP I never knew that)
Noticed my one has the "sagging" base too. Is this also considered defect?

Mine is MIF.
The gap at the zipper is normal. However, one of the zippers (the one on the right) would not remain zipped. It would roll back to the way it is shown in the pic (the one on the right). The sagging of the TP26 is not a defect but the gaps in the canvas on the sides of the base are a defect. If you look closely, you don’t see the gaps in all corners. Look at what I circled, which is correct. All corners should be like the one I circled but they’re not.
 

Attachments

  • CA3FB1CC-CB68-44B4-B02E-F0CDF2F5847C.jpeg
    CA3FB1CC-CB68-44B4-B02E-F0CDF2F5847C.jpeg
    204.9 KB · Views: 499
  • 35C50DA5-170F-4A0E-85C8-79E45C9BF1D7.jpeg
    35C50DA5-170F-4A0E-85C8-79E45C9BF1D7.jpeg
    155.4 KB · Views: 482
It arrived!!!! I wasn't sure how much I liked the shade of blue at first but it's grown on me.

Too late to return, I tossed the box right away!:lol:
Congrats TK, love that colour!:heart:
Stores won’t open next Wednesday, 14 day quarantine so try and get their online link and get items online.
TY for notifying me, it's much appreciated. My store is neither in Ontario nor Quebec so I will keep you posted on any shopping success:smile:
Now I have to wait for the rouge neverfull to come and see how I feel.
Fingers crossed for that NF to work!:heart::heart::heart:
I have to admit the red-pink colour way is growing on me - just the right balance of brightness, pop-of-colour & feminine chic at the same time. GL:smile:
 
TY for notifying me, it's much appreciated. My store is neither in Ontario nor Quebec so I will keep you posted on any shopping success:smile:
I’ve been wondering if ON and QC are on 14-day lockdown, if LV would choose to re-open the stores in the provinces that don’t, or just wait to re-open everything at once? I’m in AB and so far no 14-day quarantine yet but who knows what’ll happen in the next week...
 
  • Like
Reactions: frivofrugalista
I’ve been wondering if ON and QC are on 14-day lockdown, if LV would choose to re-open the stores in the provinces that don’t, or just wait to re-open everything at once? I’m in AB and so far no 14-day quarantine yet but who knows what’ll happen in the next week...
Currently, my info is that other provinces are still set to reopen. I suspect it will be a rolling re-opening schedule dependant on each Province's unique medical standing or handle on the virus. My CA confirmed that my original 2 waitlist items were indeed stock allocated for their store's reopening so I'm not stressing over it. Agreed: who knows what will happen next? It's such a fluid situation - no one can predict any future changes...

I'm just focused on keeping our fellow Canadian-LVoers apprised of updates. Health & safety first, LV second:smile:
 
Currently, my info is that other provinces are still set to reopen. I suspect it will be a rolling re-opening schedule dependant on each Province's unique medical standing or handle on the virus. My CA confirmed that my original 2 waitlist items were indeed stock allocated for their store's reopening so I'm not stressing over it. Agreed: who knows what will happen next? It's such a fluid situation - no one can predict any future changes...

I'm just focused on keeping our fellow Canadian-LVoers apprised of updates. Health & safety first, LV second:smile:
Definitely wasn’t trying to question your info source, was genuinely wondering what LV would do. From a business perspective I wonder (again, just wondering out loud, not contradicting your info) if it’s even worthwhile to reopen a store where there may be very little traffic compared to “normal” times, especially if other business around are remaining closed or just about to close.

Of course, my store is in a mall and that mall has remained open although very few stores are actually open.

The other thing I wonder is if LV would put their employees at potential risk by sending them back to work when cases are still peaking. Ending my post here as I’m not trying to turn this into another virus discussion. Just genuine questions I’ve been considering.

Thanks for the info.
 
  • Like
Reactions: MyBelongs to Louis
Definitely wasn’t trying to question your info source, was genuinely wondering what LV would do. From a business perspective I wonder (again, just wondering out loud, not contradicting your info) if it’s even worthwhile to reopen a store where there may be very little traffic compared to “normal” times.

Thanks for the info.
Haha sorry you read it like that. Typing as concisely as possible while watching a movie :lol:

Honestly, I have no idea what tomorrow brings - just relaying what I know from my CA's updates...
 
Haha sorry you read it like that. Typing as concisely as possible while watching a movie :lol:

Honestly, I have no idea what tomorrow brings - just relaying what I know from my CA's updates...
No, I didn’t read your post like that but I like to get ahead and preface some of my posts that I feel may come off as argumentative :)
 
No, I didn’t read your post like that but I like to get ahead and preface some of my posts that I feel may come off as argumentative :smile:
All good. That's what TPF is for: sharing & helping:smile:

:heart::heart::heart:I have my fingers crossed for everyone's health, job security & safety around the world, so this Bday Speedy for me is the least of my worries:heart:
 
Top