Spend threshold for B/K/C

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Which aspects would you consider to be inaccurate?
You weren’t asking me but, I would venture to say the parts around bag allotments and SA numbers. It’s fairly clear that that’s a smaller to mid-size store experience, not a flagship or other large/heavily trafficked store. The rest is fairly generic common sense, but I wouldn’t call it Hermes canon.
 
Which aspects would you consider to be inaccurate?
None of us are here to pick holes in other people's posts, but the poster here noted clearly in a later post that every sales specialist is different.
The post referenced is very much US-specific and also Texas-specific.
Texas is an unusual market (my company has a large office in Dallas and I am there regularly). There is a lot of demand, spend is very high, the H stores have many very regular clients who spend a great deal of time in store, but the stores are not flagships.

I would also note (and I'm only going to talk about the US here), the leather sales specialists I know get many more than 3-4 iconic bags per month. Some can easily sell that many bags per day. Non-leather sales specialists still receive significantly more than the 3-4 number. SO slots are another thing that varies from store to store.

If you read through this thread, you will see that experiences vary immensely and even "rules" that are supposed to be immutable are absolutely not - even within the same boutique. It may be better to issue very specific guidelines in the city-specific threads, where there will be (some) more consistency :flowers:
 
From a "building the profile" prospective to get a non exotic QB, what category do you think weights the most? watch? women/men RTW? (not considering furniture at this time)
Impossible to say and not universally one answer. Some months some regions have special bonuses for SAs that sell a certain amount in a certain category. Other SAs have tons of RTW clients and buying Home items will make you stand out…or vice versa. When a client starts making their purchasing decisions solely on profile building benefit, Hermes has truly won. If you’re okay with being played like that, my only advice would be to always listen carefully to what your SA is recommending for you to look at while in the store and purchase anything they merely hint at.
 
From a "building the profile" prospective to get a non exotic QB, what category do you think weights the most? watch? women/men RTW? (not considering furniture at this time)

Impossible to say and not universally one answer. Some months some regions have special bonuses for SAs that sell a certain amount in a certain category. Other SAs have tons of RTW clients and buying Home items will make you stand out…or vice versa. When a client starts making their purchasing decisions solely on profile building benefit, Hermes has truly won. If you’re okay with being played like that, my only advice would be to always listen carefully to what your SA is recommending for you to look at while in the store and purchase anything they merely hint at.

Agree with @acrowcounted. Past H annual reports suggest at a time RTW was prioritised due to a global general perceived weakness in RTW sales (thinking back at least 6 years) then, the purchasing RTW is seen most positively (i.e. rewarded). More recently, at least in the UK, clients seem to be steered more towards FJ and (higher-end) watches (and this is a guess)I suspect probably London stores are looking for overall higher sales targets (on average, FJ/watches tend to be higher ticket items per item - than average RTW) and looking for gross. Pretty much, the lower-price (relatively speaking) items are looking after themselves, and that's including the occasional £2K sweater and/or multiple pairs of sandals or belts. IMO, in London 'threshold' is not a monetary value, RTW, (higher end) FJ and watches do help, but even then, no guarantees.
 
Impossible to say and not universally one answer. Some months some regions have special bonuses for SAs that sell a certain amount in a certain category. Other SAs have tons of RTW clients and buying Home items will make you stand out…or vice versa. When a client starts making their purchasing decisions solely on profile building benefit, Hermes has truly won. If you’re okay with being played like that, my only advice would be to always listen carefully to what your SA is recommending for you to look at while in the store and purchase anything they merely hint at.
So true!!!!
 
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Agree with @acrowcounted. Past H annual reports suggest at a time RTW was prioritised due to a global general perceived weakness in RTW sales (thinking back at least 6 years) then, the purchasing RTW is seen most positively (i.e. rewarded). More recently, at least in the UK, clients seem to be steered more towards FJ and (higher-end) watches (and this is a guess)I suspect probably London stores are looking for overall higher sales targets (on average, FJ/watches tend to be higher ticket items per item - than average RTW) and looking for gross. Pretty much, the lower-price (relatively speaking) items are looking after themselves, and that's including the occasional £2K sweater and/or multiple pairs of sandals or belts. IMO, in London 'threshold' is not a monetary value, RTW, (higher end) FJ and watches do help, but even then, no guarantees.
And it also varies in different parts of Europe.
 
I think the price increases are factors to the pre-spend as well. My SA once told me last year that her month goal is roughly 450k USD.
And lately I visited her after the price increased, she said this month goal is 550k USD.
She also told me that if I fast enough to buy the desirable bags from H.com, I better buy it. Her bags allocation depends on the shipment and her performances. So if I want the specific specs non-QB from her it might takes very long until that bag arrives store and allocated to her.
550k usd per month is nuts
 
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Hi! Does anyone know how non-quota bags affect my prespend? I started my journey Oct 2023 and am now waiting for my first quota bag. I've spent about 40k now(excluding non-quota bags) and my SA was nice enough to offer me a C18 in December and a mini lindy this month.
I know that would probably delay my offer, but do they deduct certain amount of pre-spend for popular non-quota bags?
 
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Hi! Does anyone know how non-quota bags affect my prespend? I started my journey Oct 2023 and am now waiting for my first quota bag. I've spent about 40k now(excluding non-quota bags) and my SA was nice enough to offer me a C18 in December and a mini lindy this month.
I know that would probably delay my offer, but do they deduct certain amount of pre-spend for popular non-quota bags?
(The following advice assumes you are shopping in the US.) Your prespend is good and your SA is trying to show she appreciates you by offering the non quota bags while waiting for your quota bag to be available. The Constance will probably delay the quota bag just from the sense of a feeling of fairness “she JUST got a mini C last month, let someone else have a turn!” but I wouldn’t worry about the spend.
 
(The following advice assumes you are shopping in the US.) Your prespend is good and your SA is trying to show she appreciates you by offering the non quota bags while waiting for your quota bag to be available. The Constance will probably delay the quota bag just from the sense of a feeling of fairness “she JUST got a mini C last month, let someone else have a turn!” but I wouldn’t worry about the spend.
Thank you so much for the clarification! :blush:I shop at the Vancouver boutique, but I'm hoping that the systems wouldn't be too different. As long as my prespend doesn't reset, I'm not really in a hurry to get my quota bag. I enjoy shopping with my SA anyways, she always shows me pieces that I wouldn't have picked out otherwise but end up loving. :heart:
 
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If your SA responds that "your QB bag specs are locked and can't be changed, we just have to wait for that exact bag to arrive" how would you interpret this? I recently tried to give my SA more colour and hardware options but she basically denied my request and said we must wait for the QB with the exact wish specs requested (K25 noir epsom with gold). I wanted to be more flexible as I know this combo is impossible. Has anyone received a similar response from their SA? Also, is there an expiration to QB wishes? Thanks in advance!!
 
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