Its not worthless to buy from the website via your SA. However you are correct that ideally you would buy the item from your own store's direct stock. That is the most bang for your buck.I was kind of wondering if this was why I had not received an offer. My spend is quite high and I am seemingly liked by my SA as well as others (they come over to say hello and comment on what I’m buying, ask about my kids, etc). So I was scratching my head about where the QB was.