Seller: Linda's Stuff discussion..

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#91
Amen, sistah! I stand corrected. But still have gotten some very nice authentic items from her.
pasdedeux said:
This is ridiculous. I manage supply chain for a retail operation and we have more than 30,000 items a WEEK pass through our facility...I don't get to tell buyers 'sorry, we lost it.' If you're gonna run a business, get a handle on your stock, or as they say, "if you can't take the heat, get out of the kitchen."

I also generally know when I've sold something and don't "miss the payment" and I don't use that as an excuse to not ship an item for a week.

I don't care what percentage of her feedback is bad--she should NEVER get away with saying "oh well we lost it" for that many items or blaming the buyer constantly. Poor way to do business.
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#92
mmmsc said:
Don't worry LINDA'S STUFF does always send items and she will refund if you are not happy for any reason. She has become a HUGE operation and apparently has so much stuff that she has sometimes gotten items mixed up. But she always makes it right (or at least that was true when I bought from her)
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Thanks, mmmsc. :flowers:
 
#93
oOo! I'm kinda glad I didn't read this thread until now. I just bought a few items from her and I really LOVE what I got for the price. I'm really cautious about ebay lately and I probably wouldn't have bought from her if I read some of the bad experiences you all have had.
 
#94
I do not consider this seller's auctions for the very fact that several times I have contacted her with questions regaring a LV item and she has NEVER EVER answered a single time. Terrible communication, for there is none!
 
#95
So basically I bought two items from Linda's stuff. I sent her a message asking for combined shipping invoice. NEVER heard back. Whatever, I paid for shipping twice. Waited 4 days, they never sent me a shipping number. Sent them another message. HEARD NOTHING BACK--but they shipped it the next day, paypal notified me. Today, I get a package in the mail... just ONE package. It's some RANDOM teal dress shirt thing! I ordered a teal Marc Jacobs cami and a purple DKNY cami. So I call their number, of course... Saturday isn't their business hours. This is so frustrating. I have not received a single message back from Linda's stuff.
 
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#96
Oh no, how frustrating. I think she's a member here. Can you PM her? There's a thread about her & her store. Some of the posters have the same communication problem as yourself. I know that I have given up on buying anything from her because of the communication problem. Several of my requests for more pictures went unanswered.
 
#97
This seller seems sooo disorganized. I'm just upset that I waited that long for her to finally ship the item and when it finally came, it's some ugly blue shirt dress thing.
 
#98
Panic! said:
So basically I bought two items from Linda's stuff. I sent her a message asking for combined shipping invoice. NEVER heard back. Whatever, I paid for shipping twice. Waited 4 days, they never sent me a shipping number. Sent them another message. HEARD NOTHING BACK--but they shipped it the next day, paypal notified me. Today, I get a package in the mail... just ONE package. It's some RANDOM teal dress shirt thing! I ordered a teal Marc Jacobs cami and a purple DKNY cami. So I call their number, of course... Saturday isn't their business hours. This is so frustrating. I have not received a single message back from Linda's stuff.
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That was your first red flag.....zero communication. But hindsight is 20/20......I have heard such bad things about this seller that I always stay away. Hopefully you can get in touch with her on Monday and get it worked out.
 
#100
I just opened a SNAD just in case. Maybe I can get this situation taken care of quicker since I've received no communication from the seller so far. The thing she sent me was so ugly. But I guess they mixed up orders, I guess that's understandable since they sell in the thousands, but still poor organization on their part.
 
#101
She has such excellent feedback, I thought I was the only one who was dissatisfied with my purchase.

I bought a sweater and it had two holes and runs down the back. Of course there were no pictures showing this or I would not have bought the sweater in the first place. I emailed her and never heard back. I would never buy from this seller again!
 
#103
She has lots of negs but she still has a FB rating over 99%. She does have over 100,000 feedbacks and it looks like most of these transactions have ended with happy customers.

From what I have heard, she can be slow to respond and resolve but that things eventually do get resolved. Some people don't mind the frustration in return for a great deal. For others it is not worth it.
 
#104
Panic! said:
So basically I bought two items from Linda's stuff. I sent her a message asking for combined shipping invoice. NEVER heard back. Whatever, I paid for shipping twice. Waited 4 days, they never sent me a shipping number. Sent them another message. HEARD NOTHING BACK--but they shipped it the next day, paypal notified me. Today, I get a package in the mail... just ONE package. It's some RANDOM teal dress shirt thing! I ordered a teal Marc Jacobs cami and a purple DKNY cami. So I call their number, of course... Saturday isn't their business hours. This is so frustrating. I have not received a single message back from Linda's stuff.
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I sent a few emails to Linda recently and they all bounced back into my junk folder. I'm not trying to make excuses or anything, just presenting a reason why she may not have gotten back. I hope you get it sorted out!
 
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