I'm curious.
You said you checked her license. Was the picture the same name person as your customer/scammer? Were the name and address the same?
The reason I ask is that the name DOES match the owner of the property of the address she supposedly lives at in White Plains.
Yes BB everything matched and the photo was of her! The lady at that address is some 60 year old white jewish woman, this woman was mid 30's and black. I looked at the photo, the birth date, the full name and everything was exactly the same.
Since she has been at my store she has used the card at other places, I do not think to purchase any bags, but at other places in NJ and NYC such as Teaneck NJ for dinner. I did get the chargeback right now but Amex and my processor are investigating and believe it will be covered because she is obviously a scammer and I did everything I was supposed to do. I still want to find the bags, they dont deserve to be with such scum, they deserve loving homes. Makes me sick.
They are searching for her, we have video footage with her face and everything on camera, license plates that are being run, and my detective has teamed up with the other detectives in the other areas that she has scammed. I have no doubt eventually she will get busted, and my bags will surface.
Fingers crossed, and fingers crossed Amex and my processor work out as I really dont want to have to go through the process of insurance its a pain! But I will if I have to, but thankfully for me her card swiped through, she signed and the last 4 digits matched the 4 digits that came up on her invoice. SO I should be covered and they should be going after her.