Hi, I want to share my experience buying Niki last weekend.
Initially I prefer Niki baby than Niki medium, but my local store doesn’t carry baby at all, so I bought the medium size before price increase.
I met an amazing SA. I checked the bag (logo, stitching, glue mark) before made the payment. When I asked regarding the box, she said that only shoes and SLG get it, and I’m totally okay with it, but what a surprise when she gave me one while wrapping my bag! 🥰
On the next day, I unwrapped the bag, got rid the protective layers on the handles and found one bulgy spot near ysl logo. It seemed like something hard underneath and I couldn’t get rid of it. I texted the SA and later she asked me to come (at first she said I couldn’t exchange it since the bag wasn’t in the same condition as I got it from the store - no protective layers on the handles).
After she inspected it, it seemed like the bulgy spot is from logo plate and I could exchange it. She gave me another bag, but the logo can be seen “cracked”. So she took out other 2 bags from inside for me to choose.
And finally I got home happily with my bag