I haven't had this problem myself yet, but bring it back to the store. They should do something about it...Just notice the piping on my rogue is pulling away and cracked. I am so pissed. Looks like it will just pull more and more. I have honestly been in love with this bag. Anyone else experience this? View attachment 3335800
For the price of the bag one shouldn't have any issues whatsoever. The bag must be defective in which case a simple return or exchange is in order.
For the price of the bag one shouldn't have any issues whatsoever. The bag must be defective in which case a simple return or exchange is in order.
Exactly this! The bag has two separate handles for a reason.....convenience. Tote handles or shoulder handles, they're both there to be used so to have that happen is inexcusable.This exactly. For Rogue prices, I simply would not accept this. How you carry a bag shouldn't matter - it has handles for a reason - to use them! I'd definitely be exchanging. I know it's a hassle, but I don't see Coach giving you any problem. It's obviously a defect.
I agree that it's totally unacceptable at those prices. I remember how they advertised that the Borough was never eligible for PCE, there was no bag like it etc. Meanwhile, the silver zipper handles on the alpine moss version chipped really bad and I had only used it lightly. It was really disconcerting. Hopefully, they won't make the same mistake twice with the Rogue bag.Exactly this! The bag has two separate handles for a reason.....convenience. Tote handles or shoulder handles, they're both there to be used so to have that happen is inexcusable.
I love some of Coaches new designs (despite their crazy high prices) and do hope that they haven't used short cuts in their manufacturing process.
Could be a disaster for them!
Is this area underneath the zipper? Or by a strap?
This, a bag is only as good as it's design. If the design is "off" in some way then wear can happen far more quickly than it should. I do hope this won't happen with the Rogue since it seems to be such a popular bag.I don't have the problem yet, but it's a strong possibility I could down the road. Someone mentioned, when the Rogue first started appearing on tPF, that that area (all 4 corners under the zipper) wasn't finished as nicely as it should be.
I'm sorry yours is doing this now, and seeing it looks like it will be a bigger problem on Rogues the longer they're used.
For the price of the bag one shouldn't have any issues whatsoever. The bag must be defective in which case a simple return or exchange is in order.