Has anyone seen the personal shopper london online store? They sell what looks like brand new items straight from the boutique at inflated prices in a whole-a** webstore. Chanel can't be ok with that, right? 
Resellers getting Chanel items first and selling for premium
- Thread starter shopholicgirl
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this seller too https://indulgeinluxurywithsahar.com/Has anyone seen the personal shopper london online store? They sell what looks like brand new items straight from the boutique at inflated prices in a whole-a** webstore. Chanel can't be ok with that, right?
Surely the new chip system will make a huge difference. If bags are linked to a name and resellers keep getting rid of their bags Chanel will see this on their system?
So Jesuis Lou got rid of the 19 she recently bought and traded for a caramel with the same reseller. I honestly think she’s doing ads with them at this point
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Wait SA's don't make commission on selling handbags? What is the incentive to sell?
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I agree the resellers are ruining the Chanel experience of loving your bag. They buy them make a video and sell it. There has been a huge increase of resellers this year.
I’m actually really worried about these accusations. I know who you are talking about and I’ve purchased from the group several times and had items authenticated by the admin. That they could be superfakes is very very concerning.Absolutely flabbergasted that these accusations are being thrown about with no evidence. Is this really what TPF has come to? Where's the proof of superfakes being authenticated as "real" and sliding by her because the seller is tight with the admin? She has "cult-like" praise because she is truly the best of the best, having insider info to check authenticity of items, and does this for free (yes she has an authentication business as well but she has helped hundreds if not thousands for nothing but gratitude through her FB presence.)
Please do reply with SOME proof before tarnishing her name (virtually everyone here knows who's being referred to). Look forward to it
Nope. No commissions unfortunately. We ask ourselves that question all the time
As a company, we're kind of slow. Our Ops manager says that even if we report these people with all the evidence (ive sent screenshots of people ive found on FB to prove), it takes a long time for corporate to do anything about it. Which is really frustrating.
When we look into what boutiques are not following rules, a lot of it are department stores. Some are bigger volume boutiques too.
Another thing that makes it hard for us (SAs) is that there is a huge problem with people leaking internal info. All this info and images that people get their hands on that is meant for Chanel only gets posted out there and then EVERYONE knows whats coming and tries to reserve everything. Gone are the days where we would quietly do our buys and wait to have any reserves until a month before collection launch. now a days people know things before us and it gets overwhelming when we get a huge influx of people reaching out for things 6 months ahead of the collection. Thats another reason why things are much harder to get these days (for clients), and why popular items are getting fully booked 6 months ahead. These days theres a reserve list for everything
That is frustrating on all levels. I am also wondering, how much of this is because of reduced availability due to supply chain disruption due to covid, and how much is a permanent shift towards a scarcity strategy by Chanel? Certainly, if Chanel just made more of each item it would be easier to find and reserves wouldn't be eaten up within hours of the item appearing on the runway. As someone who really only started buying Chanel in 2019, I don't have a good sense of how difficult (or not) it was to find things, but it does seem like covid has made things much harder to find and reserve.
I don’t know who you are or what group you are the admin of. I’m not part of any purse community except TPF, but this is just another reason to NOT BUY FROM RESELLERS EVER. That is literally the only way we can starve them out. Only buy from Chanel directly or one of the legit department stores that are listed on their website.
One more thing - you said you’ve deemed fakes from people you know many times, that itself is terrifying that you’re in touch with so many people bringing in fakes! Do you ban them from the group when that happens?
I think your post proved that fakes and super fakes are literally everywhere. The only way to be sure you have a real bag is to go to Chanel directly. Any bag from anywhere else is not real to me (even if it is, it may not be, and that’s enough for me to consider it not real).
That's neither here nor there. If you or others don't feel comfortable buying other than boutique, that is perfectly reasonable and your right. It has nothing to do with the accusations that member tried to imply. Which quite honestly I feel are ********. Zeko is honest. She is not letting "friends" pass fakes in the group.
The post literally said she’s deemed fakes many times from people she knows! Great she’s being diligent, but horrible that there are so many fakes out there! And we all know they can slip through from the best of the “Authenticators.” That itself is the root of the problem! The point of my post was that it seems from her post fakes are everywhere. Beware folks.
I'm surprised no one seems to have considered the possibility that Chanel actually likes resellers. Resellers bring frequent, reliable sales and income for the company. They also test the waters for the company as a whole on how much customers are willing to pay for Chanel products. It is the best market study on price sensitivity and brand preference a brand could have, on a scale that wouldn't be possible for Chanel, and, most importantly, without any of the negative repercussions of radically price testing their customers. I'm sure Chanel would like to sell their products to customers. But the bottom line of any company is to sell. Cutting out resellers could mean a huge loss of business for the brand. Not only that, but resellers bring brand awareness by flooding the resale market with Chanel purses, which is free advertising. This, in turn, brings more people into stores, even if more resellers, and more money is made regardless... Am I the only one that thinks this way?