Resellers getting Chanel items first and selling for premium

[lallybelle]

I saw the reseller post this on Facebook group and she was bragging how she is so pround of herself to scoop all Coco Caramel bags and tried to sell in a very high price.

That is why H is my fav now.

Uh ok. Like H re-sellers don't try and charge like 20,000.00 + for a black or gold B.

 

[BrandSnob]

Sharing... from FB.

View attachment 4995386

Half truths and lies. Glad they are getting scared. We know they don’t buy directly. We are targeting their “suppliers.” If their suppliers get banned their business goes down. Same way a drug dealer is a middle man so are they. I will report and encourage other ppl to report. The target is their suppliers

 

[DrawitraLoveHermes]

Uh ok. Like H re-sellers don't try and charge like 20,000.00 + for a black or gold B.

If you don't want to play H game, YES !! you could go that route. On the other hand , I spent a lot of money at Chanel and I have no hope to get Coco caramel bag. In the same time I spent a lot of money for H and I could see myself get K and B as an offer bag.

 

[BrandSnob]

HI!
I am a reseller and my IG page was taken down early this week. The truth is, as resellers, we are ‘agents’ and act as the ‘middle man’. These pieces are not our stock and we do not personally buy them from store (it is not possible as there are restrictions on how many items can be purchased under each profile). Whilst multiple pieces are listed, these items actually belong to individual/private buyers, who buy and send to us. We merely assist in broadcasting the availability of the piece.

Just thought I'd clear this up as threads like these encouraging individuals to report reseller pages to Instagram, Facebook and to Chanel/Hermes with the aim of having our pages taken down and our private purchasing profiles blacklisted needs to be checked. Resellers are but just a small consignment business doing the daily grind like everyone else. Thank you!


Totally understand the frustration from everyone here. I am a reseller and run one of the pages that was taken down early this week. I can assure you that the bags listed on my page are from individual/private owners who buy what is offered to them with the intention of passing it on to resellers for a profit. We get requests to buyout the items or requests for the best price before they let it go. The problem is systemic, and right at the boutique level. In all honesty, there are usually 2-4 of these pieces that arrive at each store. With VIPs and buyers who have a good history with their SAs, they get offered for purchase on reserve before the item arrives in store. These pieces never hit the boutique floor for walk-in buyers. So the problem isnt with the reseller, it is indeed with the boutiques and the private buyers. Resellers merely connect owners to those end users.

Hope that helps.


I am a reseller and I can assure you there is no way we can buy that many. A lot of the pieces that come to hand or that appear on our page are actually from private individuals who have a close relationship with their SAs and were lucky to be offered a piece. They buy with the intention of reselling. If there is a gap in the market, every man and his dog will jump on the band wagon - resellers are middle men connecting owners to end buyers. We cannot buy out releases as Chanel does not allow more than 1 per profile...


Agree with you here. FP is the bigger version of an IG reseller. They accept items from private owners who buy with the intent of reselling. If it is in fact illegal then I dont think FP would still be standing. Unfortunately what is happening is a result of pure Supply and Demand - economics. Lots of ladies may not like it but if there is a buyer who is willing to pay the price then there will be a market out there and every man and his dog will be in on it if offered a rare piece from their SA. Sad but reality.


As a reseller I can assure you that there are many private individuals who score a hard to find piece from their client purely for the purpose of flipping it for a profit. There is no relationship between me as a reseller and the consignor. So chasing the reseller isnt the answer nor is it fair.


Would have to disagree here... buyers buy and pass to resellers as there's a market for it. Those who are willing to buy at premium prices are creating the market and dictating the price. Resellers are the middle man connecting owners to end users..

You aren’t getting our point. Whether u buy the bag or not is nothing of concern. We want whoever is buying the bag ONLY to flip it reported. So we are buying bags and reporting the serial number so they get banned and will report your page as well so that there is less opportunity

Uh ok. Like H re-sellers don't try and charge like 20,000.00 + for a black or gold B.

It’s a little different with H to me Bc the price u pay for a reseller is about how much you would’ve had to spend anyway to build a buyer profile for the bag. Plus you are choosing your color, hardware etc. Chanel doesn’t require all that so to me it’s a little different

We don't get future release pictures. All photos on our page are items received in from owners who wish to consign. Whilst they are current releases, they are indeed purchased from private owners who wish to sell. We are but just the middle man - car dealer, real estate agent. To encourage everyone on this page to report all reseller pages isnt right or fair. Most of the resellers I know are at-home-mums doing this on the side to support their family and young children. I run a consignment business with 4 staff - they too have families to support and have no interest in these bags. It is their employment and their livelihood. Totally understand the frustration but attacking the platform or middle man isnt the answer. Thank you for allowing me to share!


Fair enough. Our page has a lot more preloved items than new items however a screenshot of a listing of a new piece we had and 3 more coming (all from private owners) was targeted and everyone rallied in to encourage reporting to have it shut down. There was no real evaluation of what the IG handle's business model was. Just food for thought. Thank you!


Thank you for your input but as resellers we dont only sell new items. We have more preloved than new. To rally everyone to report our page and many other pages because of a few new pieces listed is not nice or right. Check the page before judging one post perhaps?

If it’s a brand new bag in season it’s reselling just like a ticket scalper. It’s against Chanel’s terms of service and both u and your supplier need to be banned

 

[ipekkeles]

I wanted this pair some months ago...now I don't want it anymore. Either it's price gouging or selling super fakes...who's to know anymore.

chanel just recently added this style to its permanent collection, so i’m sure many boutiques will be getting the stock.

 

[BrandSnob]

We don't get future release pictures. All photos on our page are items received in from owners who wish to consign. Whilst they are current releases, they are indeed purchased from private owners who wish to sell. We are but just the middle man - car dealer, real estate agent. To encourage everyone on this page to report all reseller pages isnt right or fair. Most of the resellers I know are at-home-mums doing this on the side to support their family and young children. I run a consignment business with 4 staff - they too have families to support and have no interest in these bags. It is their employment and their livelihood. Totally understand the frustration but attacking the platform or middle man isnt the answer. Thank you for allowing me to share!


Fair enough. Our page has a lot more preloved items than new items however a screenshot of a listing of a new piece we had and 3 more coming (all from private owners) was targeted and everyone rallied in to encourage reporting to have it shut down. There was no real evaluation of what the IG handle's business model was. Just food for thought. Thank you!


Thank you for your input but as resellers we dont only sell new items. We have more preloved than new. To rally everyone to report our page and many other pages because of a few new pieces listed is not nice or right. Check the page before judging one post perhaps?

Food for thought: stop selling brand new items and this won’t be an issue.

 

[sparklywacky]

I saw the reseller post this on Facebook group and she was bragging how she is so pround of herself to scoop all Coco Caramel bags and tried to sell in a very high price.

That is why H is my fav now.

Okay, we should all definitely report this reseller to Chanel. Please share all other screenshots you have of her publicly bragging how she hoarded these caramel bags.

 

[BrandSnob]

Okay, we should all definitely report this reseller to Chanel. Please share all other screenshots you have of her publicly bragging how she hoarded these caramel bags.

And if we know anyone who buys from this reseller we should ask for the bag serial number so that we can report to Chanel and they can ban the customer who bought it. Chanel can’t always do something about a social media page, what they NEED are the serial numbers of the bags so they can definitively track who is aiding and abetting the reseller companies

 

[BrandSnob]

Ladies!! Stay strong Bc it’s working. Look at this reseller specifically saying it’s not at a premium and fairly priced. Guess that’s ppls way of admitting that premiums are unfairly priced. Charging a FAIR flat fee of commission for ur sourcing work is fine. Flipping and scalping and buying up all the stock etc is not and will be reported and we will work to get the serial numbers of the bags you sell reported so that you can’t use those buyers anymore as Chanel will ban them!

 

[Kem45]

Ladies!! Stay strong Bc it’s working. Look at this reseller specifically saying it’s not at a premium and fairly priced. Guess that’s ppls way of admitting that premiums are unfairly priced. Charging a FAIR flat fee of commission for ur sourcing work is fine. Flipping and scalping and buying up all the stock etc is not and will be reported and we will work to get the serial numbers of the bags you sell reported so that you can’t use those buyers anymore as Chanel will ban them!View attachment 4995872

Did you ask her what the price is? “Fair” and “non premium” could mean that they’re selling this $4k bag for $5k when others are trying to sell it for $6k. You can tell this whole ordeal is making me very jaded...

 

[maxroxxherhandbags]

I personally would never purchase a bag from a reseller, i just can’t justify the extra cost when chanel is already so expensive. I agree with the posts that mentioned ‘unicorn’ bags almost every season. There is always something I fall in love in each new release and chances are if I missed out on something there will be items that I will want in the next.

I do follow a resellers on Instagram, I don’t live near a boutique and it’s a good way to see all the new bags, anything I like I send onto SAs I have a relationship with to see it’s available. I’m now on ban island and may unfollow

In the UK they have been enforcing the 1 rule, I purchased an item that I feel falls in the accessories category (too small to really put much in, doesn’t hold a phone etc) and a few weeks later I noticed on a on Instagram that it was available in a new colour, I called the boutique and they had one in stock (last one in this particular colour in the UK) they took my details down for payment but then contacted me a few minutes later to say they had checked my profile and they couldn’t sell the item to me as I had purchased a similar one recently and it was a very popular item. I queried this as i wasn’t buying the same colour again and they said the 1 rule applied as the style code was the same.

It really does make me wonder how the resellers get the same bags in the same colours/different colours? They must work in large teams if they genuinely do have more than 1/2 of the bags to sell. Also the UK boutiques are conntected with the department stores that sell chanel as the item I had purchased was at a department store and the new colour I was after was in the boutique. I wonder if all countries have the same connected system between department store and boutique?

Exactly as you say- as an in-store personal shopper in the UK I have had my genuine clients (as previously mentioned we have a department policy not to deal with resellers so keep a note of our clients profiles in order to flag anyone who is suspected of re-selling
In fact 2 years ago members of staff were fired for knowingly selling to resellers) turned down for making a Chanel purchase because they'd a few weeks before brought the same bag in a larger size (she wanted one for more formal wear) and another like you for wanting the same wallet in a different colour ro match another bag she owned.
Chanel are SO strict here needing all my clients details before allowing me to sell her a bag.
They very much protect the integrity of the brand sometimes to the detriment of genuine purchasers.
I suspect they must have teams throughout Asia and the USA buying on their behalf to get these multiple items.

 

[daisychainz]

I saw a caramel mini on Fashionphile yesterday and it sold within seconds for $6,800. I know they are technically not a reseller with a social media platform but what they are doing (inflating prices to correspond to seasonal color madness) is no less shameful than what a reseller does. It's all market manipulation and price gouging. The blame should also be shared by the buyer(s), because the prices and resellers only exist because people use their services.

 

[BrandSnob]

I saw a caramel mini on Fashionphile yesterday and it sold within seconds for $6,800. I know they are technically not a reseller with a social media platform but what they are doing (inflating prices to correspond to seasonal color madness) is no less shameful than what a reseller does. It's all market manipulation and price gouging. The blame should also be shared by the buyer(s), because the prices and resellers only exist because people use their services.

Here in NYC, price gouging was made illegal and if you reported a business they were fined and could be shut down Bc during the beginning of the pandemic, people were price gouging essentials. I wonder if Chanel and other designers and maybe even other types of brands would ever Come together and lobby to get that kind of legislation passed nation wide.

 

[mrsMP]

I saw a caramel mini on Fashionphile yesterday and it sold within seconds for $6,800. I know they are technically not a reseller with a social media platform but what they are doing (inflating prices to correspond to seasonal color madness) is no less shameful than what a reseller does. It's all market manipulation and price gouging. The blame should also be shared by the buyer(s), because the prices and resellers only exist because people use their services.

$6800? wtf?! That’s crazy!

 

[nat74]

I saw one last night for $7,615 and it’s still there now. It’s in 17 carts.