I think resellers get bags from different stores, that's how they could obtain multiples. And they are definitely one of the biggest clients in stores hence they always get unicorn bags. Restrictions on the number of bags one can purchase definitely not enforced in every country. Some resellers even work in groups so they obtain more bags. Toxic!!!
Resellers getting Chanel items first and selling for premium
- Thread starter shopholicgirl
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I read somewhere that a personal shopper would bring relatives and friends so they can obtain more bags over the limit. I think this craziness is mostly going in the States because the SAs are on commission and are happy to supply their personal shoppers because they buy a lot. In Europe SAs are not on commission so you get a better chance at scoring a unicorn without having to use a personal shopper.
We don't get future release pictures. All photos on our page are items received in from owners who wish to consign. Whilst they are current releases, they are indeed purchased from private owners who wish to sell. We are but just the middle man - car dealer, real estate agent. To encourage everyone on this page to report all reseller pages isnt right or fair. Most of the resellers I know are at-home-mums doing this on the side to support their family and young children. I run a consignment business with 4 staff - they too have families to support and have no interest in these bags. It is their employment and their livelihood. Totally understand the frustration but attacking the platform or middle man isnt the answer. Thank you for allowing me to share!
Fair enough. Our page has a lot more preloved items than new items however a screenshot of a listing of a new piece we had and 3 more coming (all from private owners) was targeted and everyone rallied in to encourage reporting to have it shut down. There was no real evaluation of what the IG handle's business model was. Just food for thought. Thank you!
Thank you for your input but as resellers we dont only sell new items. We have more preloved than new. To rally everyone to report our page and many other pages because of a few new pieces listed is not nice or right. Check the page before judging one post perhaps?
Every business has struggles,
am not sure what your page is! But the point is hoarding/buying in bulk/ selling for a super premium is not fair !
what ever your business motto may be !
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I understand the frustration on both sides, but we will have to agree that things have gotten out of control in the recent years and needs to be checked. Resellers were always there, but if there are 10 private sellers in 1 city who are buying up one particular type of bag ( cf in rose claire in this case) to immediately sell it to one particular reseller and split profit, then there is a problem and resellers are enabling that greed of the private sellers. I am pretty sure this was not the case in 2017 when so many beautiful colors were released. People got the chance to buy bags for themselves. Maybe resellers need to be firm that they won’t resell a bag from the current season, that might dramatically decrease the amount of bags that are bought just to be flipped immediately - just a thought.
Yes, this, exactly this. They are the "middlemen" or "agent" for the people who source for them. I find it to be a very disingenuous explanation.
Ok, sure, reseller.. blame the people coming to you for why the market is out of control. Anyone who has sold anything through a reseller or consigner knows that the reseller tells us what we can get for the bag, not vice versa. I am not out here telling the consigner hey you must list my bag for 2k over price. Come on.
Aren’t you one of the resellers in question here? Yeah, no I disagree with you. There’s a big difference with being a personal shopper, a consignee and a reseller who hoards HTF bags to resell for a big profit. I appreciate the hustle of personal shoppers and consignees but I have no respect for greedy resellers. The insta pages of the greedy resellers were rightfully taken down.
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Looks like the pressure is working as multiple reports of accounts being taken down have come through!
No need to get angry or bicker in a back and forth with resellers here (we are talking about luxury bags lol), but let's all take the following steps: 1) report to Chanel corporate our frustration as being loyal customers who shop from the boutique and are unable to find items through SAs within seconds of a release being announced and 2) report the resellers/Instagram shoppers social media accounts as we see them and 3) DO NOT BUY FROM RESELLERS OR PERSONAL SHOPPERS EVER. PERIOD. The latest step is REALLY the only way we are going to put an end to this insanity.
No need to get angry or bicker in a back and forth with resellers here (we are talking about luxury bags lol), but let's all take the following steps: 1) report to Chanel corporate our frustration as being loyal customers who shop from the boutique and are unable to find items through SAs within seconds of a release being announced and 2) report the resellers/Instagram shoppers social media accounts as we see them and 3) DO NOT BUY FROM RESELLERS OR PERSONAL SHOPPERS EVER. PERIOD. The latest step is REALLY the only way we are going to put an end to this insanity.
I personally would never purchase a bag from a reseller, i just can’t justify the extra cost when chanel is already so expensive. I agree with the posts that mentioned ‘unicorn’ bags almost every season. There is always something I fall in love in each new release and chances are if I missed out on something there will be items that I will want in the next.
I do follow a resellers on Instagram, I don’t live near a boutique and it’s a good way to see all the new bags, anything I like I send onto SAs I have a relationship with to see it’s available. I’m now on ban island and may unfollow
In the UK they have been enforcing the 1 rule, I purchased an item that I feel falls in the accessories category (too small to really put much in, doesn’t hold a phone etc) and a few weeks later I noticed on a on Instagram that it was available in a new colour, I called the boutique and they had one in stock (last one in this particular colour in the UK) they took my details down for payment but then contacted me a few minutes later to say they had checked my profile and they couldn’t sell the item to me as I had purchased a similar one recently and it was a very popular item. I queried this as i wasn’t buying the same colour again and they said the 1 rule applied as the style code was the same.
It really does make me wonder how the resellers get the same bags in the same colours/different colours? They must work in large teams if they genuinely do have more than 1/2 of the bags to sell. Also the UK boutiques are conntected with the department stores that sell chanel as the item I had purchased was at a department store and the new colour I was after was in the boutique. I wonder if all countries have the same connected system between department store and boutique?
I do follow a resellers on Instagram, I don’t live near a boutique and it’s a good way to see all the new bags, anything I like I send onto SAs I have a relationship with to see it’s available. I’m now on ban island and may unfollow
In the UK they have been enforcing the 1 rule, I purchased an item that I feel falls in the accessories category (too small to really put much in, doesn’t hold a phone etc) and a few weeks later I noticed on a on Instagram that it was available in a new colour, I called the boutique and they had one in stock (last one in this particular colour in the UK) they took my details down for payment but then contacted me a few minutes later to say they had checked my profile and they couldn’t sell the item to me as I had purchased a similar one recently and it was a very popular item. I queried this as i wasn’t buying the same colour again and they said the 1 rule applied as the style code was the same.
It really does make me wonder how the resellers get the same bags in the same colours/different colours? They must work in large teams if they genuinely do have more than 1/2 of the bags to sell. Also the UK boutiques are conntected with the department stores that sell chanel as the item I had purchased was at a department store and the new colour I was after was in the boutique. I wonder if all countries have the same connected system between department store and boutique?
I agree. I think the best way to stop this is to not buy from resellers new or current season bags at whatever cost. If it’s a vintage, preloved and past season, sure. But if it’s current season, I’m sure you are able to call Chanel customer care and they can refer you an SA who can put in the order or put you on a list, wherever you are. No need to go to reseller for this.
If you miss on a current season, I agree with everyone here saying, don’t fret about it. I’m sure it’ll come around again or wait a year or two and it will be in the preloved market. There’s so much going on in the world right now and really who cares if you have the must have item at the moment. Everyone is mostly staying at home in this pandemic, no one cares if you have the most sought item right now. By the time we can all go out and actually use our bags, there will be another sought after item.
So I think to resolve this is do not buy or please discourage people from buying current season items from resellers. I say again and again resellers. I do understand asking personal shoppers to locate a bag. I do understand the GOOD personal shoppers just charge a flat fee and usually provide receipts etc and not actually selling for premium.
Come on man. These brand new "hot" bags are not just bags from Sellers who give them to you to sell. We see your Ig's at stores, bragging on having X # of pieces, etc. There is a difference between a personal shopper helping by sourcing a HTF for you, and you should expect to pay a fee. That is not gobbling up anything you thing will be a "hot" item and sticking a 1000.00+ premium and screaming "UNICORN" and "PREMIUM PRICE" all over IG. That is being greedy and taking advantage.
Do you ever stop to think that if sellers weren't doing this, a lot of buyers would be able to just purchase from the store themselves because the bags would be available? Excluding of course, customers without nearby boutiques who sometimes to need to go the reseller route to get what they want.
Y'all brought any backlash on yourselves by making it so obvious & gross with these latest releases. Save the tears & speeches.
Do you ever stop to think that if sellers weren't doing this, a lot of buyers would be able to just purchase from the store themselves because the bags would be available? Excluding of course, customers without nearby boutiques who sometimes to need to go the reseller route to get what they want.
Y'all brought any backlash on yourselves by making it so obvious & gross with these latest releases. Save the tears & speeches.
I think it’s worth noting that this crazy ban from Chanel themselves on limiting purchases is largely in part due to resellers. I think we can all agree that this was not the norm before and suddenly, as the reseller market became lucrative in the middle of a pandemic, Chanel is saying you can’t buy more than 1 bag in any given period of time or 2 of the same style. That doesn’t seem right - if this were just regular buyers walking in, or even VVIP, wouldn’t their priority be to sell when they, as a private business, have likely suffered major losses from the potential lack of luxury spending (if nothing else, from mandated closures)? I don’t think the mindset that VVIP buyers should just...buy stuff they don’t even want to make a quick buck. So even if that is the excuse or what is actually happening, that’s not cool either. That’s likely a part of why this weird embargo I’d happening from Chanel.
Additionally, I don’t care if resellers try to spin it like some sob story for “stay at home moms looking to make a little money”. Frankly I am going to say that if you are able to be a stay at home mom, many times you are privileged to be able to do so. I think being able to be a stay at home parent Is really amazing and quite a gift, but not everyone lives in an environment that allows for that or a partner that can financially help support them do that. There are many ways in which one can continue to make income if they do desire that is far less nefarious than hoarding “unicorn bags” and still be present for their children. I am not a (stay at home) parent myself but many of my friends are, and when they want to make some extra money they rely on a variety of options. I am also not speaking from a purely US centric mindset as everywhere is different and I do have several friends in Asia/LatAm in this position. Alas, I don’t mean to offend anyone, but this is a strong concern of mine that this is an excuse I have seen time and again. It leaves a bad taste in my mouth.
Lastly, why would anybody want or need a middle man?? Chanel sells directly to consumers from their boutiques and through department stores. If I want a “middle man” I would shop with a department store where I can at least get points and possible discounts/gift cards from my purchase. That is the only way to buy that’s a middle man, in my opinion.
Additionally, I don’t care if resellers try to spin it like some sob story for “stay at home moms looking to make a little money”. Frankly I am going to say that if you are able to be a stay at home mom, many times you are privileged to be able to do so. I think being able to be a stay at home parent Is really amazing and quite a gift, but not everyone lives in an environment that allows for that or a partner that can financially help support them do that. There are many ways in which one can continue to make income if they do desire that is far less nefarious than hoarding “unicorn bags” and still be present for their children. I am not a (stay at home) parent myself but many of my friends are, and when they want to make some extra money they rely on a variety of options. I am also not speaking from a purely US centric mindset as everywhere is different and I do have several friends in Asia/LatAm in this position. Alas, I don’t mean to offend anyone, but this is a strong concern of mine that this is an excuse I have seen time and again. It leaves a bad taste in my mouth.
Lastly, why would anybody want or need a middle man?? Chanel sells directly to consumers from their boutiques and through department stores. If I want a “middle man” I would shop with a department store where I can at least get points and possible discounts/gift cards from my purchase. That is the only way to buy that’s a middle man, in my opinion.