I have seen this happening for the last 3 years. Every time I found an item or two I was interested from a new collection, it would be quickly sold out and I'd see it on Instagram listed by "personal shoppers" at above retail prices. Chanel is like any other retailer when it comes to resellers. The SAs have no problem selling to them and don't try to curtail these practices.
Resellers getting Chanel items first and selling for premium
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Am still not okay with her explanation, these resellers are the reason why people want to buy just for resale and both split the profit.
these bags should have gone to buyers who really wanted it.
Edit - was just reading the comments on that post in fb, honestly every one replied are mostly resellers are sellers of some sort and if you say anything against am sure you will be kicked out of the group
What does that even mean? Um, you ARE part of the problem even if someone else technically made the purchase. They probably split the profit.
What’s crazy is that she’s comparing the reseller market as some type of luxury open market “stock exchange”. Like....seriously? These products are sold direct-to-consumer from the Chanel boutique. We don’t need an artificial middle man trying to mediate who gets the goods. Some of the comments, including the author, claim they’re simply a consignment store setting the price at what their buyers (or clients who purchased the bag with the intent for reselling) are asking for. Nope, not buying that logic.
Some of the other commenters on there justify it as allowing only those who are “willing to fork up the extra cash” as the people who should end up with these handbags. As a way to make the luxury market more elusive to the common person. They’re no different than scalpers who sell concert tickets outside of a music venue. So shady, no morals. (Not referring to Gail). If they want to argue it’s about making the bags more “exclusive” to those with means, then I’d argue it’s the people who have access to the boutiques or department stores that should rightfully have access to the bags. Not people who need to purchase from an artificial market.
Some of the other commenters on there justify it as allowing only those who are “willing to fork up the extra cash” as the people who should end up with these handbags. As a way to make the luxury market more elusive to the common person. They’re no different than scalpers who sell concert tickets outside of a music venue. So shady, no morals. (Not referring to Gail). If they want to argue it’s about making the bags more “exclusive” to those with means, then I’d argue it’s the people who have access to the boutiques or department stores that should rightfully have access to the bags. Not people who need to purchase from an artificial market.
Huge yikes. I hope they know doing that opens them up to litigation. Macys and bunch of outlet stores have been sued for this kind of thing.
I hope all of her social media platforms will get banned or better yet deleted.
Maybe us TPF members can start a collective effort to get these resellers blacklisted from shops? Maybe screenshot all their pages and forward them to Chanel? I’d love to see these greedy resellers go down.
Tracey Szeyxxx, TLA and I have never had a transaction with you but it seems you go out of your way to continue to smear and taint our reputation and branding. We do not tolerate harassment, bullying and unfounded claims. This matter has been referred for legal action.
Whilst I am sure you have good intentions as sometimes sharing is caring, but please check facts before publicly broadcasting these types of statements.
Timeless Like Audrey is a reseller and acts as the agent of owners of bags. Bags are placed in our possession on “consignment”. We are entitled to direct where payment is to be made. If the item is our own stock then buyers would be directed to pay into our account. If it is stock belonging to a third party (a personal shopper/supplier), a buyer would be directed to pay directly to the owner’s account. We bill for our service periodically and this this is very normal practice. We are also not obligated to disclose who our contacts are and how our business operation is set up.
Thank you for your understanding.
I am just going to say these people are delusional and should get proper jobs. They are trying to spin it to justify it in some bizarre way to probably look better now that this information is spreading online across multiple platforms with their names and faces visible. They don’t want to lose out on a relationship with corporate of Chanel or any other luxury brand. I don’t see how this can end well for these kinds of folks. Surely there are more lucrative ways to make money than hawking luxury goods to people that were already accessible.
While I do feel like personal shoppers provide an incredible service to those who (especially now) are seeking regional items or of limited means to get to store due to health concerns/travel limitations/etc, resellers have no business pretending that’s what they do. @gail13 you are awesome and do great work, I am certain your other contemporaries are too. I am bummed personal shoppers have to continue defending themselves from scalpers like this. Especially the kinds that laugh and mock potential customers with patronizing language “premium pricing!!! You waited too long” or boast having 4+ of the same item (that are clearly visible in an image)
HI!
I am a reseller and my IG page was taken down early this week. The truth is, as resellers, we are ‘agents’ and act as the ‘middle man’. These pieces are not our stock and we do not personally buy them from store (it is not possible as there are restrictions on how many items can be purchased under each profile). Whilst multiple pieces are listed, these items actually belong to individual/private buyers, who buy and send to us. We merely assist in broadcasting the availability of the piece.
Just thought I'd clear this up as threads like these encouraging individuals to report reseller pages to Instagram, Facebook and to Chanel/Hermes with the aim of having our pages taken down and our private purchasing profiles blacklisted needs to be checked. Resellers are but just a small consignment business doing the daily grind like everyone else. Thank you!
Totally understand the frustration from everyone here. I am a reseller and run one of the pages that was taken down early this week. I can assure you that the bags listed on my page are from individual/private owners who buy what is offered to them with the intention of passing it on to resellers for a profit. We get requests to buyout the items or requests for the best price before they let it go. The problem is systemic, and right at the boutique level. In all honesty, there are usually 2-4 of these pieces that arrive at each store. With VIPs and buyers who have a good history with their SAs, they get offered for purchase on reserve before the item arrives in store. These pieces never hit the boutique floor for walk-in buyers. So the problem isnt with the reseller, it is indeed with the boutiques and the private buyers. Resellers merely connect owners to those end users.
Hope that helps.
I am a reseller and I can assure you there is no way we can buy that many. A lot of the pieces that come to hand or that appear on our page are actually from private individuals who have a close relationship with their SAs and were lucky to be offered a piece. They buy with the intention of reselling. If there is a gap in the market, every man and his dog will jump on the band wagon - resellers are middle men connecting owners to end buyers. We cannot buy out releases as Chanel does not allow more than 1 per profile...
Agree with you here. FP is the bigger version of an IG reseller. They accept items from private owners who buy with the intent of reselling. If it is in fact illegal then I dont think FP would still be standing. Unfortunately what is happening is a result of pure Supply and Demand - economics. Lots of ladies may not like it but if there is a buyer who is willing to pay the price then there will be a market out there and every man and his dog will be in on it if offered a rare piece from their SA. Sad but reality.
As a reseller I can assure you that there are many private individuals who score a hard to find piece from their client purely for the purpose of flipping it for a profit. There is no relationship between me as a reseller and the consignor. So chasing the reseller isnt the answer nor is it fair.
Would have to disagree here... buyers buy and pass to resellers as there's a market for it. Those who are willing to buy at premium prices are creating the market and dictating the price. Resellers are the middle man connecting owners to end users..
Only if these resellers actually buy the items. If private people buy and consign then you'll be on a witch hunt as new resellers would pop up. Not nice if you're trying to hurt small businesses who just wants to make a living, even if it is reselling/a consignment business. Please evaluate the real problem and who is involved before rallying everyone together to take down people's pages who run an honest and legitimate business.
Who gets you all info/pics on future releases which are technically for “Chanel internal use” and often times SAs don’t seem to have access to it yet...
Please note that Chanel is against this reselling business and that is why they have been bringing down the insta seller accounts and has imposed 2 bags/60 days policy.
so i really question if this so called Small business is legit!
also am not against selling preloved , i think sellling what helps maintain value of Chanel bags, but am not interested in buying just to sell to make a profit !
But you are part of the problem by setting, or agreeing with those completely obnoxious mark ups.
I'm also inclined to think that many of these "resellers" team up with many of their consigners to score and resell those hard to find pieces, and this is a perfect way for them to not have to purchase the pieces themselves.
EXACTLY what I thought. You can't take yourself out of the equation by telling people it's not your fault as you "only bought it from someone but whose only intention it was to sell for a profit".This has absolutely nothing to do with normal people selling their stuff years later.
Also makes me wonder if many of the so-called "VIP clients" are only at this stage because they are secret resellers. This is becoming completely ridiculous.
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