Resellers getting Chanel items first and selling for premium

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#1,966
shazzy99 said:
I was in store for the first time ever on a launch day early this year, and I was surprised at how many males were in the store, on the phone the whole time sending photos or on chat. It was quite obvious they didn't even know what they were looking for and zero conversation with the SA's. Poor SA just going in and out of stock room asking if yes or no when bringing out bags. The expressions on the SA's face said it all...Not stereotyping either, but they stood out like a sore thumb.

I think some SA's with more experience know what to look for. My SA has said to me she prefers the popular items go to long term clients, not just anyone that walks in asking. While it sounds harsh for people who are new to the brand and trying to get in, I think it's reasonable that clients who are already spending get preference and get what they actually want, and not miss out because something is popular.
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When I went to launch day last week most people in line were either male(not saying that men can’t buy but definitely on their phones giving play by play), had a male with them or family members. I wonder tho if this is also to do with limits placed by Chanel. That’s probably where it’s hard to distinguish the difference. I guess either way goes against Chanel’s policy.

I agree with it being reasonable that clients who already spend and put time in get what they want. It takes a lot of time and effort to cultivate a relationship with an Sa.I was new to purchasing last year after being away from Chanel for years but I knew I had to put work in before just jumping and expecting to get something right away. Because of that work being put in I’ve not had a problem getting anything that I’ve truly wanted.
 
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#1,967
sczlwk said:
I agreed with your thoughts. I was new too and I had purchased a medium classic flap last year as my very first chanel bag. I found the purseblog forum just a few months ago. Just like you, I didn’t know much about the brand so I didn’t know what question to ask or opinion to say. I once saw a picture of the 21k my perfect mini and was totally in love with it. My SA couldn’t find it anymore since the bag was in previous season. One day, I found a post in stock thread that her SA had the bag. I tried to reach out and really hoped to make a serious purchase, but the OP didn’t reply. I was confused why they posted but when asking for a contact they didn’t want to give out. What @graciewwing said made everything make sense now. I am against reseller and I understand that we don’t want to create opportunities for resellers to bypass the waitlist/reserve list and get the items before everyone but assuming us is reseller is unfair.
I am sorry to hear that you have been waiting for so long to get the mini bag. Did you try to walk in to different chanel boutique and meet with a new SA?
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The problem is that in my state there is no Chanel stores. I have to drive to DC 4-5 hours to the closest Chanel boutique. I got a business card of the SA when I purchased first mini. But he hasn’t texted me since then. Also I got a number of SA at other 2 stores, but I don’t know should I text them periodically or better not to bother them and wait?
 
#1,968
mmvv22 said:
The problem is that in my state there is no Chanel stores. I have to drive to DC 4-5 hours to the closest Chanel boutique. I got a business card of the SA when I purchased first mini. But he hasn’t texted me since then. Also I got a number of SA at other 2 stores, but I don’t know should I text them periodically or better not to bother them and wait?
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So if you want to text the other 2 SA’s this is usually my approach. Be open, honest, candid, and friendly. Introduce yourself and say how you got their info. Explain that you’ve made a boutique purchase, but live in X location so it’s difficult to get into the store. You are looking for X item and it would be great if they round keep you in mind, etc. maybe tell them a few things you are interested in (if there are multiple things). Be realistic, relatable, and understanding.

It depends on the SA…they may text you back, they may not, but I subscribe to the old adage of ‘it never hurts to try!’
 
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#1,969
mmvv22 said:
The problem is that in my state there is no Chanel stores. I have to drive to DC 4-5 hours to the closest Chanel boutique. I got a business card of the SA when I purchased first mini. But he hasn’t texted me since then. Also I got a number of SA at other 2 stores, but I don’t know should I text them periodically or better not to bother them and wait?
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Unfortunately, buying a CHANEL bag now a days isn't what it used to be 5 or 10 years ago. You are now competing with hundreds of other people for the same bag. Thanks to social media [where you can now see bags and social media providing people so much more disposable income to afford them etc]. When you cultivate a great relationship, you get access to better stock- that's the truth! Just because you may want something for 2 years- does not mean you will get it, unfortunately. Its like the HERMES game to be honest, they want you buying the bait, in order to get the bag. Be prepared to play LOL
 
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#1,970
Chanel0524 said:
Unfortunately, buying a CHANEL bag now a days isn't what it used to be 5 or 10 years ago. You are now competing with hundreds of other people for the same bag. Thanks to social media [where you can now see bags and social media providing people so much more disposable income to afford them etc]. When you cultivate a great relationship, you get access to better stock- that's the truth! Just because you may want something for 2 years- does not mean you will get it, unfortunately. Its like the HERMES game to be honest, they want you buying the bait, in order to get the bag. Be prepared to play LOL
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It just seems unfair that resellers who don’t care about owing a bag but only want to make money by reselling can get any bag faster because they have bigger purchase history compare to those who just started to explore a brand and want to own a bag
 
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#1,971
mmvv22 said:
It just seems unfair that resellers who don’t care about owing a bag but only want to make money by reselling can get any bag faster because they have bigger purchase history compare to those who just started to explore a brand and want to own a bag
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It is unfair but nothing in life has ever been fair. I completely understand the frustration, but at the end of the day these are just bags and none of us *need* them. Sometimes if you’re really frustrated it’s good to take a step back and take a break. Then when you feel better you can join the hunt. Looking at it like a challenge instead of a roadblock can make it more enjoyable oddly enough. When you secure a bag you had to hunt down and was hard to get you feel more accomplished than getting a bag you could just purchase online. That’s how I try to look at it when I get annoyed.
 
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#1,972
pugfan92 said:
It is unfair but nothing in life has ever been fair. I completely understand the frustration, but at the end of the day these are just bags and none of us *need* them. Sometimes if you’re really frustrated it’s good to take a step back and take a break. Then when you feel better you can join the hunt. Looking at it like a challenge instead of a roadblock can make it more enjoyable oddly enough. When you secure a bag you had to hunt down and was hard to get you feel more accomplished than getting a bag you could just purchase online. That’s how I try to look at it when I get annoyed.
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I couldn't agree more. Chanel was making me really frustrated as a brand in general with constant price increases and everything that I wanted, I couldn't get. It wasn't until 22P where I actually got back into Chanel and found my love for it, which was the Chanel 19 in the "So Black". Obviously, as we can all tell it isn't "So Black" but I still love the bag regardless. :) It's good to take a step back from brands and things that we don't necessarily need because it's easy to become obsessive over things that do spike our interest and love for it. It's not necessarily a bad thing, but again, nothing in life is fair... Resellers are helpful when sourcing bags when they charge a fair price especially for highly sought after bags. Instagram and Facebook are both making it much easier for people all over the world to find their "perfect" bag or to reach purse peace whether that be reselling their own bags, or helping others find their bags in the boutiques. Once you get frustrated, you start to lose love for the brand, which I don't think anyone wants. :) Take a break, recalibrate and come back when you feel like you're ready. I took a break from Chanel for 2 years.
 
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#1,975
arliegirl said:
This is why there is a limit on bags. It’s sickening but it is what it is. There is a bag I missed the boat on but no way will I pay $1800 + over retail for a bag.
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Also, to me it’s just doesn’t feel right to pay some stranger that kind of money without any guarantee that it’s not a super fake. I’d like to have a store experience for that price.
 
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#1,978
arliegirl said:
I only buy from fashionfile or Rebag. But now won’t pay those prices .
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Fashionphile gets 15-30% commission. So I guess they include this commission in the price. I submitted a quot for my mini today just to see how much they will offer because I noticed a color transfer started to appear on the back side regardless the fact that I wear it only with light color clothes. So I thought if I can sell it for same price I bought, I can get a black classic instead of black mini. But I doubt I’ll sell it, I don’t think they offer descent buy out price. Still curious how much they will offer because similars mini are listed on fashionphile over $5500. I submitted a quote for YSL bag a months ago and they offered $1000 but same models was listed there for $1800. So I declined and kept it
 
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