Repair/Replacement Costs - List

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Sorry the post wasn't attached to the above picture. LV repaired the straps to my new near worn mono monogram Neverfull. This is what the chaps look like. To me this is unacceptable. The first repair was from a peeling strap. I am upset with this repair.


There is a spot that is discolored. According to the repair manager it is from the machine they use to hold down the chap to restitch the bag.
 
Even in magnification on my computer I am not sure of the stop you mean. The vachetta will darken with use, and the look will change.I suppose from close up you will know it is there, but I doubt it is noticeable to anyone. I know they charge a lot for repairs, and perfection is desirable. There was an instance in one of the repair threads (maybe hermes) where the owner insisted on something like this being redone. I think for a canvas bag, it is risky because the stitching has to be removed again etc. Maybe they can give you a discount or credit toward something else to make you happy?
 
The distress marks were visible to the store manager also. The bag is a mono monogram Neverfull so it's not just a matter of getting another Neverfull from their Inventory. The store manager is consulting with LV since I have a lengthy purchase history. They pulled other Neverfulls from the back and there was not 1 with the distress marks.
 
I called the lV store that replaced the zipper tab for my looping to see if they can replace the rolled handles of my epi sablon, which is now about 6 years old (peeling, discoloration on the underside of the handles). They estimated anywhere from $80 to $350!!! Although for my model (2004), they said probably it will cost about $200. There is absolutely nothing wrong with my purse except for the underside of the handles. They got damaged probably from me wearing it on my arm in the summer time and sweat damaged it! LV does not know their leather the same way as Coach or Chanel (and I have both brands and love them). LV is the best with canvas products only. I think I will try another LV boutique tomorrow to see if they will quote me the same.

Did you ever get your epi handles fixed? If so how much did they charge you? Thanks
 
I decided to reline the whole bucket gm. The charge Will be 940 DKK and in dollars approximate 144$. Quite reasonable I think. Downside is that I want to buy a new pochette for my bucket since the old is so in junk condition but that is not possible. The SA suggested the mini pochette instead but it's not the same size.:tdown:. She didn't explain why it isnt possible to order that bucket pochette. A little disappointed at LV I have to say.
 
Long time lurker - thought I'd provide the latest info on replacing the piping on the Speedy 30. Visited the Hollywood and Highland LV store with my mid-2000s Speedy 30 and Insolite wallet. $180 for the Speedy 30 piping replacement. They could not repair the Insolite as the canvas had small cracks on one of the edges where the wallet folds in half. Gives me an excuse to purchase a new wallet! :graucho:

If you live in LA, please consider the H&H store! A bit of a pain to get into but their customer service far surpasses the Rodeo or Beverly Center store. Michael is the store manager (he handled my repair inquiries as well as a return) and was absolutely lovely. He told me his goal is to run a store with really nice, kind people. My SA there is Jason Cheung, who bends over backward to make sure you are happy. I've been on a binge lately and have visited all 3 within the last week.
 
I would try it, could not hurt it any worse. I had stickiness in one of my agendas and the baby powder worked! Couldn't believe it, not sticky at all now.

I know the bag you have and love that bag. Was going to buy one pre- loved will have to make sure it is not sticky. Never thought about that.


Maltoo, I finally worked up the courage to baby powder my yellow epi sac plat. I used an old Coach leather brush (seriously, bought it in maybe 1990 or something) I'd never used on anything, gently rubbed the baby powder into the purple lining. The baby powder worked! The lining is no longer intact of course, as the gentle scrubbing and powder removed the peeling sticky stuff. I'm going to carry it again and see how it wears. THANK YOU! Baby powder…I never would have thought of it. Many thank you's!
 
Can anybody help.

If you are flying out of heathrow, can you buy from duty free if you are only travelling to other European countries - or does it have to be international travel?

Just remember outside of EU also includes Switzerland! Just saying flights are cheap there and can do a 1 day turnaround if the purchase is going to be expensive and it means you save lots :smile1::smile1::smile1:
 
Maltoo, I finally worked up the courage to baby powder my yellow epi sac plat. I used an old Coach leather brush (seriously, bought it in maybe 1990 or something) I'd never used on anything, gently rubbed the baby powder into the purple lining. The baby powder worked! The lining is no longer intact of course, as the gentle scrubbing and powder removed the peeling sticky stuff. I'm going to carry it again and see how it wears. THANK YOU! Baby powder…I never would have thought of it. Many thank you's!

Sorry about the lining. Did not do that in my agenda. I guess yours had passed the point of just sticky to peeling. But if it makes the bag useable again YAY! I would love to see a pic of how it turned out.

Just looked at 3 Yellow Epi Sac Plats on eBay and all were sticky and peeling....LV should redo these linings at no charge imho
 
Sorry about the lining. Did not do that in my agenda. I guess yours had passed the point of just sticky to peeling. But if it makes the bag useable again YAY! I would love to see a pic of how it turned out.

Just looked at 3 Yellow Epi Sac Plats on eBay and all were sticky and peeling....LV should redo these linings at no charge imho


Yes, mine was sticky and peeling -- to the point it was not usable. Anything I'd put in the bag would come out with purple sticky stuff on it. Really not acceptable. No repair option from LV -- which I agree with you is absolutely incorrect. The exterior of the bag is nearly flawless, incredible for the age, meaning: I took care of it. The lining went bad all on its own, over time. I just couldn't stomach the idea of handing it over to a cobbler I'd never tried before (regardless of whether it was recommended by LV). The result is not pretty, but it is usable again. I'll take some pics for you to see.
 
Yes, mine was sticky and peeling -- to the point it was not usable. Anything I'd put in the bag would come out with purple sticky stuff on it. Really not acceptable. No repair option from LV -- which I agree with you is absolutely incorrect. The exterior of the bag is nearly flawless, incredible for the age, meaning: I took care of it. The lining went bad all on its own, over time. I just couldn't stomach the idea of handing it over to a cobbler I'd never tried before (regardless of whether it was recommended by LV). The result is not pretty, but it is usable again. I'll take some pics for you to see.

I am curious as to whether you could dye the inside or even paint it with leather paint
 
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