Repair/Replacement Costs - List

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#1,426
If I purchase a pre-loved Empreinte Lumineuse PM, what are the odds of LV replacing the handles for me? I cannot seem to find one where the handles are not all cracked &/or peeling.
I emailed & called customer service, but they would say anything other than 'bring it into a store and they will let you know'. I just don't want to buy one without knowing I can get the handles replaced.
 
#1,427
ChicagoJess said:
If I purchase a pre-loved Empreinte Lumineuse PM, what are the odds of LV replacing the handles for me? I cannot seem to find one where the handles are not all cracked &/or peeling.
I emailed & called customer service, but they would say anything other than 'bring it into a store and they will let you know'. I just don't want to buy one without knowing I can get the handles replaced.
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They don't commit over the phone or via email. If the material and color are still available, they will repair your bag for a fee after they inspect it.
 
#1,428
BagStalker44 said:
It's terrible! Kind of stunning they used it in the first place and offer absolutely no solution to remedy it. The exterior of the bag is nearly perfect, even after all these years. I think my only option is a non-LV cobbler/leather worker. And I don't know who does good enough work to trust with it. Gaaaaa...
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Is it peeling already? or just sticky? If just sticky try sprinkling baby powder in it shake it around and then dump it out. Do this outside so not to inhale the baby powder.
 
#1,429
Maltoo said:
Is it peeling already? or just sticky? If just sticky try sprinkling baby powder in it shake it around and then dump it out. Do this outside so not to inhale the baby powder.
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Yes, it is peeling and sticky. Some of the purple material has rubbed off and is sticking to the yellow zipper pocket thing where the heat stamp is. The baby powder idea is very interesting! Do you think I should try it, or is it too far gone if there is already peeling/degradation?
 
#1,430
BagStalker44 said:
Yes, it is peeling and sticky. Some of the purple material has rubbed off and is sticking to the yellow zipper pocket thing where the heat stamp is. The baby powder idea is very interesting! Do you think I should try it, or is it too far gone if there is already peeling/degradation?
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I would try it, could not hurt it any worse. I had stickiness in one of my agendas and the baby powder worked! Couldn't believe it, not sticky at all now.

I know the bag you have and love that bag. Was going to buy one pre- loved will have to make sure it is not sticky. Never thought about that.
 
#1,431
Maltoo said:
I would try it, could not hurt it any worse. I had stickiness in one of my agendas and the baby powder worked! Couldn't believe it, not sticky at all now.

I know the bag you have and love that bag. Was going to buy one pre- loved will have to make sure it is not sticky. Never thought about that.
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Yes, am crazy about it. Was packed away for a long time and now I love it again. The insane part is the exterior is in nearly pristine condition. But you can't put anything in it! Conundrum. :)
 
#1,432
BagStalker44 said:
Yes, am crazy about it. Was packed away for a long time and now I love it again. The insane part is the exterior is in nearly pristine condition. But you can't put anything in it! Conundrum. :)
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Let me know how it works, I just checked my agenda again and still not sticky. I did shake all the Baby powder out once I applied it and let it sit a few minutes.
 
#1,433
nailgirl70 said:
I recently replaced my DE Eva plate for $30. Took 4 weeks to get her back. Now she's new again!

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May I ask where you are located?? I was quoted $105 by my SA about a year or 2 ago for the plate on my Berkeley and Thames PM. Isn't it the same Inventeur plate?....or is it smaller on the Eva? That is quite a price difference! If it really is $30, I will be dropping off my Thames pronto!
 
#1,437
fabuleux said:
That sounds like a decent deal. Are you going to have it done? Your bag would look like new!
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I was waiting for a reply on here to see if that price sounded at all right. I "inherited" (what LV wanted to call it) or bought my noe pre loved and its 25 years old. When we saw the new leather my boyfriend goes "why is it so ugly?" Hahaha so I'm debating getting it done
 
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#1,438
ashlie said:
I was waiting for a reply on here to see if that price sounded at all right. I "inherited" (what LV wanted to call it) or bought my noe pre loved and its 25 years old. When we saw the new leather he goes why is it so ugly? Hahaha so I'm debating getting it done
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Who is "he"? I am confused.
And yes the price is good because they have to take the bag completely apart and rebuild it.
 
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