Repair/Replacement Costs - List

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#1,036
does anyone know how much it would cost to fix a torn strap on a cabas piano?
miffjn.jpg
 
#1,037
darlingsabeauty said:
does anyone know how much it would cost to fix a torn strap on a cabas piano?
miffjn.jpg
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They could replace the chap by itself for probably about $150 (they quoted that for a chap on my Speedy, cabas should be similar) but then the patina wouldn't match.. and if they did the whole strap then it wouldn't match the other so they would need to do both... then it wouldn't match the bottom.. domino effect.. :nuts:
 
#1,039
CC44 said:
Dear all, I just bought my speedy b 25 in DE about 3 weeks ago in Amsterdam. But when I traveled to Germany, I was careless that I scratched the piping and it caused a small amount of peeling.

I want to know about any repair experience from you. I heard LV warranty for 2 years. Is it true? Does it have to be from the same store? Can it be done in LV store in my home country.

Thank you so much for your kind help.
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I'm sorry your piping got peeled! I was told by the Louis Vuitton store manager recently that there is such such thing as as warranty period. However, it there's a defect in manufacturing, they will fix it for free. My Damier Ebene Speedy handles peeled after 3 months of wearing it, but I took it within about 7 months. They told me that it was due to wear and tear and wanted to charge $70 per handle. I would recommend you take it into the store as soon as possible since you just purchased it. You should be able to take it into any LV store since they seem to have a computerized list of items you purchased. However, since you purchased it abroad, I would recommend taking the receipt as proof of purchase. I know that they will not fix it for free if they think you caused the damage, but they will fix the item if it is a product defect (which is more likely if you recently purchased it). Good Luck!
 
#1,041
CC44 said:
Dear all, I just bought my speedy b 25 in DE about 3 weeks ago in Amsterdam. But when I traveled to Germany, I was careless that I scratched the piping and it caused a small amount of peeling.

I want to know about any repair experience from you. I heard LV warranty for 2 years. Is it true? Does it have to be from the same store? Can it be done in LV store in my home country.

Thank you so much for your kind help.
Click to expand...

There is zero warranty on bags and SLG (only on timepieces and fine jewelry). However a newer item (usually less than a year old) is more likely to receive free repair if it had a manufacturing default.

You can bring your item to any Louis Vuitton store and the repair specialist will give you a quote for the repair. It usually takes 6-8 weeks for the repair to get done and the bag to get shipped back.

In occasions, your SA or a store manager will wave repair cost for good customers. But that's at their discretion.
 
#1,043
fabuleux said:
There is zero warranty on bags and SLG (only on timepieces and fine jewelry). However a newer item (usually less than a year old) is more likely to receive free repair if it had a manufacturing default.

You can bring your item to any Louis Vuitton store and the repair specialist will give you a quote for the repair. It usually takes 6-8 weeks for the repair to get done and the bag to get shipped back.

In occasions, your SA or a store manager will wave repair cost for good customers. But that's at their discretion.
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Thanks so much. Always great advice. 👍🏻
 
#1,045
Here is the breakdown from the Tucson, AZ store for my vintage Speedy 30:


All Vachetta: 630.00


Handles: 70.00 each -140.00 both
Handles with chaps: 245.00
Gusset tabs: 70 ea -140 both
Piping 210.00
Zipper pull tab free
New pocket 35.00
 
#1,049
Received a quote to replace the lining on my trousse Demi ronde in large... $260 CAD [emoji29]
Now I'm in a dilemma because it has to be replaced - the inside is completely peeling.. I can't put anything inside without the lining sticking to it.
 
#1,050
I haven't posted in a while, but I thought I would share ... I received a quote on the phone for piping replacement on my Speedy 25 for $100. I took it to the 5th Avenue boutique while I was in NYC the other day. The woman I met with gave me a price of $210 total.

It's quite a big difference, but I was prepared for something like that. It's still a reasonable price, IMO.

Since I don't live in the area, I will be having it shipped back to me in 6-8 weeks when it's complete. The woman was kind enough to waive the shipping for me since I brought it in. If you ship it out for repairs, you do have to cover the cost each way. I was told it's a $10 flat rate coming back to you.

I hope this helps some of you! :D
 
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