Damaged Metis Hobo Strap. (Bag purchased in April 2013). Took it in for repair yesterday. Was informed by SA and Manager they don't do reglazing on Metis straps (including PM) and was offered a FREE replacement strap instead. FYI, The replacement Metis Hobo strap's width is identical to Pochette Metis Strap,( my old 2013 MH strap was wider in width, thick & stiff) the replacement piece, however, was thin but "pliable" which at first, felt flimsy, but surprisingly comfortable on the shoulder.