Repair/Replacement Costs - List

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Hi everyone, can you tell me if LV repairs or replaces parts if you're not the original owner? I am considering buying a gently used bag from a boutique but I've heard that sometimes the piping cracks and needs replacement. Or you may want to change out the handle.
 
Hi everyone, can you tell me if LV repairs or replaces parts if you're not the original owner? I am considering buying a gently used bag from a boutique but I've heard that sometimes the piping cracks and needs replacement. Or you may want to change out the handle.


I've had no issues recently because I have a good relationship with my SA but a few years ago I wanted to repair a belt I bought preowned. I told them I received it as a gift from a friend in another state. They went so far as to ask for her name and searched for a receipt. Of course nothing came up but I think because I had a previous purchase history at that location, they let it go and repaired the belt anyways.
I think if you have a SA you have a relationship with you should be fine. I just repaired my Pegasus I bought preowned and they took it no questions asked.
 
I've had no issues recently because I have a good relationship with my SA but a few years ago I wanted to repair a belt I bought preowned. I told them I received it as a gift from a friend in another state. They went so far as to ask for her name and searched for a receipt. Of course nothing came up but I think because I had a previous purchase history at that location, they let it go and repaired the belt anyways.
I think if you have a SA you have a relationship with you should be fine. I just repaired my Pegasus I bought preowned and they took it no questions asked.

Thank you for your feedback. Unfortunately, I don't have a consistent relationship with a particular SA. I don't buy new bags very often. The last SA that helped me was very nice but I didn't find her very knowledgeable. It seemed that I knew more about the bags then she did.
 
Hi everyone, can you tell me if LV repairs or replaces parts if you're not the original owner? I am considering buying a gently used bag from a boutique but I've heard that sometimes the piping cracks and needs replacement. Or you may want to change out the handle.


Yeah, most of the things I owned is preloved. Just say it's a gift or you got the piece from abroad(they can't trace the purchase if it's not in the same country). Never got any problem with repairs except the crazy price tags sometimes [emoji13]
 
My DH will be heading to Heathrow in two weeks and heading back to the U.S. Oct 8. Should I email the SAs what I'm interested in and have them hold anything for me (him) so that he can pick something up for me on his way out? Since he'll be in T5 and not T3 I won't be able to get any Chanel (too short a layover). I also need to find out the pricing so I can convince DH it's a savings, lol. He said "I already got you your purse" which was back in April when he was convincing me to move to the UK. Well now we are so I'm pretty sure I need another bag [emoji16]
 
Wow !!! So I'm a flight attendant flying into Heathrow tomorrow. This is my first time in Heathrow. I'm guessing that I will come into the International arrivals terminal. And be shuttled out through customs into an arrivals area.
Is LV inside security or outside?
Regrettably my return flight is out of terminal 2. Can I travel between terminals once through security? So if I go through security at 5, shop at LV, could I hop a tram over to my flight at terminal 2 staying inside security the whole time ?
I'm super excited cuz often these stores give airline employees 10% off. Can you imagine if I end up with 27% off? :yahoo:
 
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Your flight arrives and then what are you doing? Like are you staying in London or heading back on another flight out?

From what I've seen, you can go to the personal shopping people and they escort you from your terminal to the terminal in which you want to shop, wait with you until you're done, and then escort you back to your terminal.

Wow !!! So I'm a flight attendant flying into Heathrow tomorrow. This is my first time in Heathrow. I'm guessing that I will come into the International arrivals terminal. And be shuttled out through customs into an arrivals area.
Is LV inside security or outside?
Regrettably my return flight is out of terminal 2. Can I travel between terminals once through security? So if I go through security at 5, shop at LV, could I hop a tram over to my flight at terminal 2 staying inside security the whole time ?
I'm super excited cuz often these stores give airline employees 10% off. Can you imagine if I end up with 27% off? :yahoo:
http://forum.purseblog.com//www.pinterest.com/pin/create/extension/
 
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When we arrive we usually stay as a group, shuffle through customs and get on private transportation to our hotel. We are staying in Windsor area. I don't think it's going to work for me. :crybaby: I only currently need a pouchette which does not meet the minimum purchase for a private shopper. Every which way I have thought it through I can't make it work time wise. With private transportation set times and certain procedures I have to do in terminal 2 - none of the times work right. I might be able to head back to the airport on my layover and get through security in terminal 5 with my employee badge.

I cannot believe these prices. A cles pouchette is $200 USD. On the UK site it says 115£ (which is $177USD) then we get 17% off that ??!! Is that correct? So the cles pouchette would end up being around $148USD ?! If I got a 10% employee discount off that. That would be $134

I don't know if I believe these amounts. But they are enough to make me hitchhike back to the airport.
 
You can't shop tax free unless you're departing the UK/EU. You should just buy the pochette at LV in the city and then get VAT back at the airport later.

Here are my configurations GBP to USD on the bags I'm interested in (today's rate):

Alma MM vernis - 1580GBP (2810 on US site, 2439.75USD conversion from UK site price) (1311.40GBP minus VAT, 2024.99USD conversion). $785.01 savings.

Alma PM vernis - 1330GBP (2350 on US site, 2053.71USD conversion from UK site price) (1103.90GBP minus VAT, 1704.58USD conversion). $645.42 savings.

Neverfull MM Epi - 1160GBP (2050 on US site, 1791.21 conversion from UK site price) (962.80GBP minus VAT, 1486.70 conversion). $563.30 savings.

Bastille MM - 1670GBP (2960 on US site, 2578.72 conversion from UK site price) (1386.10GBP minus VAT, 2140.48 conversion). $819.52 savings.

When we arrive we usually stay as a group, shuffle through customs and get on private transportation to our hotel. We are staying in Windsor area. I don't think it's going to work for me. :crybaby: I only currently need a pouchette which does not meet the minimum purchase for a private shopper. Every which way I have thought it through I can't make it work time wise. With private transportation set times and certain procedures I have to do in terminal 2 - none of the times work right. I might be able to head back to the airport on my layover and get through security in terminal 5 with my employee badge.

I cannot believe these prices. A cles pouchette is $200 USD. On the UK site it says 115£ (which is $177USD) then we get 17% off that ??!! Is that correct? So the cles pouchette would end up being around $148USD ?! If I got a 10% employee discount off that. That would be $134

I don't know if I believe these amounts. But they are enough to make me hitchhike back to the airport.

http://forum.purseblog.com//www.pinterest.com/pin/create/extension/
 
You can't shop tax free unless you're departing the UK/EU. You should just buy the pochette at LV in the city and then get VAT back at the airport later.

Here are my configurations GBP to USD on the bags I'm interested in (today's rate):

Alma MM vernis - 1580GBP (2810 on US site, 2439.75USD conversion from UK site price) (1311.40GBP minus VAT, 2024.99USD conversion). $785.01 savings.

Alma PM vernis - 1330GBP (2350 on US site, 2053.71USD conversion from UK site price) (1103.90GBP minus VAT, 1704.58USD conversion). $645.42 savings.

Neverfull MM Epi - 1160GBP (2050 on US site, 1791.21 conversion from UK site price) (962.80GBP minus VAT, 1486.70 conversion). $563.30 savings.

Bastille MM - 1670GBP (2960 on US site, 2578.72 conversion from UK site price) (1386.10GBP minus VAT, 2140.48 conversion). $819.52 savings.



http://forum.purseblog.com//www.pinterest.com/pin/create/extension/

So when people are talking about getting 17% off at the LV at Heathrow they are talking about getting the VAT returned? That's the 17% ?
I thought for some reason the LV items at the airport were 17% less than the LV items purchased in London. But, it's just that you're not paying tax (or getting it returned).
That makes more sense. But I want to make sure that I understand it correctly now.
 
This is only what I saw someone write on here. Someone said you had to show your boarding pass and passport for outgoing flight out of UK/EU to get VAT taken off the price.

I'm new to this whole thing, too. So I'm just relaying what I've seen written. I would check out the VAT threads around here, they'll be more helpful.

So when people are talking about getting 17% off at the LV at Heathrow they are talking about getting the VAT returned? That's the 17% ?
I thought for some reason the LV items at the airport were 17% less than the LV items purchased in London. But, it's just that you're not paying tax (or getting it returned).
That makes more sense. But I want to make sure that I understand it correctly now.
 
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