Repair/Replacement Costs - List

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#961
Ponews said:
On my same trip to LV Northpark Dallas I brought a pre LoVed Monogram Totally. I had the gift receipt on this one but she never asked to look at it. Threads pulling on where the straps attach to the purse. $140 to re-stitch body handle chape (all 4). Seemed a little high but again I got it in great condition for about 1/2 retail so hopefully another good investment. I'm hoping maybe they will be shipped to me with a dust bag and/or box to soften the blow of repairs [emoji12]View attachment 3107031View attachment 3107034View attachment 3107036
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They always give dustbags, even if you dropped off the bag without one.
 
#962
I've done two repairs, although I doubt if they're common!

1. Replaced zipper on an MC Eliza - $175 (late 2014 repair)
2. Replaced shoulder straps and got new glazing all around the my Epi Lussac - $475 (Spring 2015 repair)
 
#963
fabuleux said:
They always give dustbags, even if you dropped off the bag without one.
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Oh, I hope so! I've had them ship a keepall back to me without a dust bag. I will say though that it was only a zipper pull replacement and they didn't charge me to ship it back to me when it wasn't able to be finished while I was in Dallas for a trip.

I was kinda hoping that as the bag is only 15 months old they'd re-stitch it for free. She didn't mention a price, just said "we need to re-stitch that". It was only after I left that I noticed a price on the receipt she gave me.
 
#966
I just noticed in my 2013 DE Neverfull MM that the glazing on the inside pocket has ripped and there's a decent sized hole in it. Any idea how much it would cost to fix that? It's just the glazing, not the actual fabric. And also does LV do a proper cleaning of your bag if you request it, and if so how much does it cost? The outside of my NF is pristine but the inside is a different story, lol.
 
#967
Timely thread! I'm going to the UK for two weeks in December, and this was exactly what I wanted to know! I'll be there for 2 weeks, so I'll arrange my purchases when I land and snag them when I fly out again :) Is that something they can / will do?
 
#968
Hi all, might be wondering if this is normal for my ZCP, i bought it in a very good condition, seller kept it in the dust bag for 2 years, and i had some issues with the leather trim or I'm not too sure about it what is peeling off. Is it normal? If not does LV do repairs for this?
 

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#969
In my opinion this is the most preferable thing to do. Visit a store now and decide what you want then upon your arrival pop in there and talk to an SA about what you would like to have. The store is a decent size but they get good traffic so there is no guarantee that they have what you are looking for, even its a super popular item. The same is true for a very limited edition. They know you are traveling and don't have much time so if you walk in with very specific requirements as I did, the down side of that is sometimes they don't show you other options. Make sure you ask if you have an interest in a different material (e.g. Mono or Damier Canvas epi and vernis etc.) Good Luck and happy shopping.
 
#971
ImageUploadedByPurseForum1440796006.542141.jpgthe email address I have for the first SA who assisted me was also no good. Because I tried to email him on my return trip to make sure they had what I was looking for. I would say call. I tried to email them via heathrow rewards as well and didn't get a response.
Try Marie-Louise...
 

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#972
PrincessBala said:
In my opinion this is the most preferable thing to do. Visit a store now and decide what you want then upon your arrival pop in there and talk to an SA about what you would like to have. The store is a decent size but they get good traffic so there is no guarantee that they have what you are looking for, even its a super popular item. The same is true for a very limited edition. They know you are traveling and don't have much time so if you walk in with very specific requirements as I did, the down side of that is sometimes they don't show you other options. Make sure you ask if you have an interest in a different material (e.g. Mono or Damier Canvas epi and vernis etc.) Good Luck and happy shopping.
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Great advice. I have the advantage of being in UK for two weeks, so hopefully long enough to get whatever I hope to purchase. Now....what to purchase!!! :) Nothing I'm needing currently, but I cannot resist the opportunity :) I've been in love with Pochette Metis for awhile, so that might be a good possibility.

A side question. Are the prices on the UK LV site pre-VAT or do they include VAT?
 
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