Repair/Replacement Costs - List

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

So update on my repairs: they cannot replace the piping sadly. Nothing was majorly wrong with said piping, just peeling at corners. They did however say they can “provide leather care”. Has anyone else experienced this before or something similar? They were able to replace the piping on my Keepall last year I wonder what makes this different?
I am sad to hear they can't redo the piping afterall. Somewhat surprising, somewhat understandable. They do repair anything as long as the material in that colour still exists, they have hardware and other ingredients in matching colour (like edge paint).
The thing is that classic Taïga piping is a very different construction than any other piping they do. It was a special feature, exclusive to that line. I made a little pic, easier to explain that way. Normal piping is just a single strip of leather folded (sometimes with a plastic tube inside for structure), and that's it. Taïga piping was 2 layers of the exact same leather as the body of the bag itself. And their joint outside edge was painted with the exact same edge paint as the rest of the edges (although on Taïga most top edges were folded, so the painted ones were only these "piping" edges).
They replaced these pipings on Taïga pieces a few years ago with regular piping. They discontinued Ardoïse, and now they only have Black, which is a pitch black colour, not the duo-tone dark graphite that Ardoïse was. The edge paint of Ardoïse was also a lighter colour than the black they have for Black Taïga. My guess is that they either don't have enough stock left of Ardoïse leather, or they no longer have the same colour edge paint, and they — under no circumstance — will use "something somewhat similar". Would compromise the design integrity of the product. First I found this philosophy a little too much, but now I understand it. It wouldn't be the same bag.
piping.png
 
I am sad to hear they can't redo the piping afterall. Somewhat surprising, somewhat understandable. They do repair anything as long as the material in that colour still exists, they have hardware and other ingredients in matching colour (like edge paint).
The thing is that classic Taïga piping is a very different construction than any other piping they do. It was a special feature, exclusive to that line. I made a little pic, easier to explain that way. Normal piping is just a single strip of leather folded (sometimes with a plastic tube inside for structure), and that's it. Taïga piping was 2 layers of the exact same leather as the body of the bag itself. And their joint outside edge was painted with the exact same edge paint as the rest of the edges (although on Taïga most top edges were folded, so the painted ones were only these "piping" edges).
They replaced these pipings on Taïga pieces a few years ago with regular piping. They discontinued Ardoïse, and now they only have Black, which is a pitch black colour, not the duo-tone dark graphite that Ardoïse was. The edge paint of Ardoïse was also a lighter colour than the black they have for Black Taïga. My guess is that they either don't have enough stock left of Ardoïse leather, or they no longer have the same colour edge paint, and they — under no circumstance — will use "something somewhat similar". Would compromise the design integrity of the product. First I found this philosophy a little too much, but now I understand it. It wouldn't be the same bag.
View attachment 5284482
Wow! I did not realize that! Thank you so much for the information! I had purchased it second hand from FP and honestly was shocked in how good of condition it was in for being 16 years old- previous owner must have taken very good care of it. I did a little research on the specific bag and it was from Marc Jacobs 2005 collection and like you said, the bag is no longer in production. I am glad they were upfront and are keeping the bag original. Thanks again!
 
  • Like
Reactions: BULL
Customer service on the phone won't be able to tell you anything, they are pretty useless unless you need someone to talk to to place an instock product order. I don't believe they will do any re-dying, they would rather replace that piece of leather or canvas. What is the product model # and I'll ask my repair person of that's any help, I'll be going today.
Sorry for the late response, I just saw your reply and wanted to say thank you for trying to help.
Yeah, when LV had my Keepall last year, before knowing I could track my repair progress online, I called a few times to check on its progress and either was placed on an extensive hold while they found out, or was told one time my item was lost (my heart dropped).
 
Keep us updated id love to hear what they are able to do for you. Based on a previous reply, it’s more of the coloring and availability on my piece since it’s no longer in production. By the way, what did they say your turn around would be?

My piece is from 2008 and 14 weeks currently. I have about 5 pieces being done and I wish I would have waited but it doesn't matter, because 6 months down the road it could be the same.
 
  • Like
Reactions: Loriad
Just incase anyone was wondering how much a replacement Favorite MM strap is, I just ordered one through online repairs, and it was $60.
Hi- is this for the older model favorite mm? Just purchased a preloved one and was planning on using my monogram one- but I’d love a replacement strap. Did you submit a request thru repairs? I just submitted a request for the front plate of the favorite
 
Anyone had this happen to their Speedy lock and keys? I've had my Speedy B25 for about 3+ years, and have kept the lock and key separate stored away. I also notice the various gold tone hardware on the bag itself also show signs of some tarnishing, but not this bad (FYI I've only used the bag a handful of times). Any idea if LV can get this back to it's original gold glory and how much?PhotoGrid_1642291927627.jpgPhotoGrid_1642291995401.jpg
 
Anyone had this happen to their Speedy lock and keys? I've had my Speedy B25 for about 3+ years, and have kept the lock and key separate stored away. I also notice the various gold tone hardware on the bag itself also show signs of some tarnishing, but not this bad (FYI I've only used the bag a handful of times). Any idea if LV can get this back to it's original gold glory and how much?View attachment 5298493View attachment 5298494
They are not repairing locks and keys. They will either give you a complimentary new set or offer one for a small amount of money. I don't know what is the current price though.
 
  • Like
Reactions: BB8
Anyone had this happen to their Speedy lock and keys? I've had my Speedy B25 for about 3+ years, and have kept the lock and key separate stored away. I also notice the various gold tone hardware on the bag itself also show signs of some tarnishing, but not this bad (FYI I've only used the bag a handful of times). Any idea if LV can get this back to it's original gold glory and how much?View attachment 5298493View attachment 5298494
They won't repair/clean it for you, but they would sell you a new one. However, try cleaning it yourself! I used toothpaste on mine and they came up beautifully.
 
Top