Repair/Replacement Costs - List

[LVlvoe_bug]

If you zoom in, you can see the logo peeling off of my LV I bought it in Sept 2021 and it was peeling within a couple of weeks. I bought it at Dillards but didn't realize it was sold by what goes around comes around and after spending 2150.00 I seem to have no options. any suggestions?

The canvas cannot be repaired. You mentioned you signed a piece of paper stating there were no returns? I don’t know what the agreement is with Dillards selling what goes around bags …there have been issues of the canvas peeling on canvas bags. Was the canvas peeling when you bought it ?

 

[MPL23]

If you zoom in, you can see the logo peeling off of my LV I bought it in Sept 2021 and it was peeling within a couple of weeks. I bought it at Dillards but didn't realize it was sold by what goes around comes around and after spending 2150.00 I seem to have no options. any suggestions?

Never seen this kind of peeling before that even the actual print is coming off. I've seen canvas coating peeling/bubbling but not to this extent. Did the bag get in contact with alcohol or hand sanitizer by any chance?

 

[Genairene002]

Never seen this kind of peeling before that even the actual print is coming off. I've seen canvas coating peeling/bubbling but not to this extent. Did the bag get in contact with alcohol or hand sanitizer by any chance?

No I can't imagine what happened. I wore it on my shoulder for the afternoon and then saw this peeling. I spent two days on google trying to find another purse that may have had this problem and I wasn't able to find anything!

 

[Genairene002]

The canvas cannot be repaired. You mentioned you signed a piece of paper stating there were no returns? I don’t know what the agreement is with Dillards selling what goes around bags …there have been issues of the canvas peeling on canvas bags. Was the canvas peeling when you bought it ?

No I didn't notice any problems with it until I used it for a full day

 

[Genairene002]

The canvas cannot be repaired. You mentioned you signed a piece of paper stating there were no returns? I don’t know what the agreement is with Dillards selling what goes around bags …there have been issues of the canvas peeling on canvas bags. Was the canvas peeling when you bought it ?

Honestly!! the purse was beautiful! I had no idea that it was even second hand or that any of the bags on display were.

 

[Efenig91]

Hey everyone and happy Holidays! I sent in a request to replace the zipper due to a hole forming on the fabric part (I will include picture) and replace the piping as it is wearing on the corners. The pricing was as follows:
Piping: $180
Change outside main zipper: $180
With a total of $360USD.
Not bad in my opinion. I was expecting a higher price to be honest. However, I am concerned repairing the hole around the zipper may become an issue. I opened the flap and it looks like the zipper is also sewn into the lining, so hopefully that won be a hindrance. When I got my KeepAll 50 repaired last year, I had to replace the piping along with the hangers due to the piping getting damaged when replacing the hangers.

 

[Missmelissa_e]

Hello Happy Holidays Everyone!

I just have a quick question, I would really like some opinions too.

I've found a vintage piece, it is in great condition, the only problem is the canvas is slightly white in one patch, I wouldn't say it is cracked just the canvas has been lifted slightly or scratched.

Its not very noticeable and very minor but I've heard LV have a strict policy of not fixing damaged canvas. Would they make an exception in this case if I sent it off for repairs?

 

[BULL]

Hello Happy Holidays Everyone!

I just have a quick question, I would really like some opinions too.

I've found a vintage piece, it is in great condition, the only problem is the canvas is slightly white in one patch, I wouldn't say it is cracked just the canvas has been lifted slightly or scratched.

Its not very noticeable and very minor but I've heard LV have a strict policy of not fixing damaged canvas. Would they make an exception in this case if I sent it off for repairs?

View attachment 5281654

Depends on what you want to get repaired on it. If leather parts / zipper / edge paint, etc. then probably yes. If the canvas, hard no.

 

[Efenig91]

So update on my repairs: they cannot replace the piping sadly. Nothing was majorly wrong with said piping, just peeling at corners. They did however say they can “provide leather care”. Has anyone else experienced this before or something similar? They were able to replace the piping on my Keepall last year I wonder what makes this different?

 

[wowzers1941]

So update on my repairs: they cannot replace the piping sadly. Nothing was majorly wrong with said piping, just peeling at corners. They did however say they can “provide leather care”. Has anyone else experienced this before or something similar? They were able to replace the piping on my Keepall last year I wonder what makes this different?

Why can't they replace the piping? If they couldn't they wouldn't have been able to quote you $180 to replace it. Something weird is going on, no reason it can't be replaced...

 

[Efenig91]

Why can't they replace the piping? If they couldn't they wouldn't have been able to quote you $180 to replace it. Something weird is going on, no reason it can't be replaced...

What confuses me, at first it was made to seem like they could. I plan on giving them a call to find out what leather care means. I can’t imagine they do any re-dying to bring the color back. Even if it is re-dying, that’s a steep price for two little corners.

 

[AmeeLVSBags]

I have shipped my Eva clutch for d ring tab replacement and new strap for total $240. ($180 for the strap and $60 for the tab that holds the d ring). It’s been in their hand for a month and I haven’t heard anything yet. Anxious waiting.

 

[Efenig91]

I have shipped my Eva clutch for d ring tab replacement and new strap for total $240. ($180 for the strap and $60 for the tab that holds the d ring). It’s been in their hand for a month and I haven’t heard anything yet. Anxious waiting.

Do you have a LouisVuitton.com account? If not, sign up and you can track the progress of your repair.

 

[AmeeLVSBags]

Do you have a LouisVuitton.com account? If not, sign up and you can track the progress of your repair.

Thank you for the information . I do have a LV account.

 

[wowzers1941]

What confuses me, at first it was made to seem like they could. I plan on giving them a call to find out what leather care means. I can’t imagine they do any re-dying to bring the color back. Even if it is re-dying, that’s a steep price for two little corners.

Customer service on the phone won't be able to tell you anything, they are pretty useless unless you need someone to talk to to place an instock product order. I don't believe they will do any re-dying, they would rather replace that piece of leather or canvas. What is the product model # and I'll ask my repair person of that's any help, I'll be going today.