Repair/Replacement Costs - List

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Thanks! Wow, that's a lot more than what I was expecting, considering you could buy a whole new card holder for just 1.5x more.
Exactly. I also told them, that originally I paid €180 for the entire product, and €85 for a quick touch-up felt a LOT. I gave in, but still feels disproportional. On the other hand the same €85 repair applied to my €6-700 items too, so those didn't feel bad at all.
 
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Exactly. I also told them, that originally I paid €180 for the entire product, and €85 for a quick touch-up felt a LOT. I gave in, but still feels disproportional. On the other hand the same €85 repair applied to my €6-700 items too, so those didn't feel bad at all.

Quick update: I reached out to LV customer service and was quoted $120 with a 10-week lead time for a reglazing on a 6 key holder. That's nearly half the cost of a new one, which is ridiculous! I'm tempted to just find a local cobbler or buy a tube of edge kote myself.
 
Quick update: I reached out to LV customer service and was quoted $120 with a 10-week lead time for a reglazing on a 6 key holder. That's nearly half the cost of a new one, which is ridiculous! I'm tempted to just find a local cobbler or buy a tube of edge kote myself.
WOW. That is +15% more than the price in Europe. Honestly, if you have time, patience, a fine sandpaper, a q-tip and a bottle of good paint (I recommend the one from Tandy Leather), then you'll end up with something just as good.
 
Quick update: I reached out to LV customer service and was quoted $120 with a 10-week lead time for a reglazing on a 6 key holder. That's nearly half the cost of a new one, which is ridiculous! I'm tempted to just find a local cobbler or buy a tube of edge kote myself.
Another update: I was running errands over the weekend and happened to be near an LV store, so I decided to pop in and see if I could get another quote for my 6 key holder (with the worn glazing). This time, the SA told me it couldn't be repaired because the canvas was damaged... even though it's clearly only the glazing that's worn and the canvas itself is perfectly fine. I then decided to visit another LV store in my city. The SA at the entrance took a look at my key holder and said it could be repaired, but I'd have to wait to set up an appointment. I decided to forego the appointment since I was in a bit of a rush, but it was just a bizarre experience and turned me off the brand somewhat. It seems so arbitrary in terms of what can and cannot be repaired (along with the associated costs).
 
Wow. Looks brand new. It's gorgeous!

I sent my Noe in for a full vachetta replacement about a month ago, they quoted me about $800, which I think is crazy, but it's better than spending full price for a new one (which are unavailable everywhere atm).
My quote for the Sac Souple was $740 full Vachetta and new zipper + all hardware, so I think you’re getting a steal with all the Vachetta on the Noe! I do however think they’re raising the prices on product repairs to kind of make people reconsider and buy new. But this bag was given to me for free! So an almost new keepall-esque bag, for $750 was no problem for me.
 
My quote for the Sac Souple was $740 full Vachetta and new zipper + all hardware, so I think you’re getting a steal with all the Vachetta on the Noe! I do however think they’re raising the prices on product repairs to kind of make people reconsider and buy new. But this bag was given to me for free! So an almost new keepall-esque bag, for $750 was no problem for me.
I feel the same way, which is why I'm going ahead with the repair. I won that bag on eBay about 3 years ago, so it was pretty worn to begin with. I wish I would have taken a before pic to compare with an after pic once I get it back. They quoted 10-14 weeks. How long did it take for yours?
 
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It took 12ish weeks, submitted it in July. I have quite a few repairs in rn, and don't mind the longer estimates - gives me more time to contribute to my LV repair fund. Make sure to post your bag once you get it back!
 
I'm not hopeful, but does anyone know if LV will still replace the vachetta leather on the Cherry Blossom Pochettes from the Murakami collection? I've heard once they no longer have the parts on hand, they can't do anything about it :(

This is the bag I'm referring to (not my photo, pulled from Google):

1635004332406.png
 
Hi everyone. First repair question! Has anyone have a bag rejected for repair bc the canvas was too stiff? I am considering sending in a trouville 2004 - anyone for one done recently?

For those of you who has an online quote, do you pay for it after it comes back repaired? I know in store you pay for it after it’s repaired.

For anyone that got their quote in store and online, how much of a price difference was it?

Thanks in advance!
 
Hi everyone. First repair question! Has anyone have a bag rejected for repair bc the canvas was too stiff? I am considering sending in a trouville 2004 - anyone for one done recently?

For those of you who has an online quote, do you pay for it after it comes back repaired? I know in store you pay for it after it’s repaired.

For anyone that got their quote in store and online, how much of a price difference was it?

Thanks in advance!
I don't know about online, but I have a repair currently at the store, and they won't charge me until I pick it up. She gave me a quote so I know how much it'll be, but I won't pay until it's finished.

Online might be different, I would call CS to see.
 
Hi everyone. First repair question! Has anyone have a bag rejected for repair bc the canvas was too stiff? I am considering sending in a trouville 2004 - anyone for one done recently?

For those of you who has an online quote, do you pay for it after it comes back repaired? I know in store you pay for it after it’s repaired.

For anyone that got their quote in store and online, how much of a price difference was it?

Thanks in advance!
For me, it was cheaper to go through the online service than the store. I think, but I can't remember positively, they emailed me when the repair was finished and then sent me a payment link. That's my best recollection. I do remember it being done quicker than they originally promised. Actually I think they called me when it was done and then emailed a payment link.
 
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