Repair/Replacement Costs - List
- Thread starter chanelplz
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800€Looks fabulous!Would you mind if I asked the cost of the repair?
This is exactly how it went for me and it was cheaper than in the store. Repairs were done quicker than the timeframe they quoted.
Same for me too. Cheaper when I contacted the repair services online and the repairs were done in about 3-4 weeks.
I can't believe I didn't know about this! It may not be the same in the UK, of course, but I've contacted them, so fingers crossed!
I have a feeling that I tried to contact client services via email about a repair years ago and they just directed me to my "local" store (even though it's about 65 miles away!). I'll be interested to see what their response is now. Great that you ladies were able to have your repairs done faster and for a smaller charge!
I should also add that my repairs turned out beautifully! I would definitely try it that way again.
Hmm. 
Pretty much the same response as a few years back. I wonder why they won’t allow me to send it to them directly. To the store it is, I guess!
Pretty much the same response as a few years back. I wonder why they won’t allow me to send it to them directly. To the store it is, I guess!
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That is pretty odd. Maybe call them to see why if you want to know.Hmm.
Pretty much the same response as a few years back. I wonder why they won’t allow me to send it to them directly. To the store it is, I guess!
Dear Stephen,
Thank you for bringing this matter to our attention.
In reply to your email, we can confirm that we will not be able to offer a resolution, or indeed any quote on costs, without a physical assessment of your item. Therefore, we kindly invite you to visit your local store, so our trained advisors can look at your item.
If you are unable to visit a store, you can send your piece via recorded, mail-order delivery to your nearest store, enclosing the item, a letter of request, your receipt and full contact details.
The full list of stores is available on our website www.louisvuitton.com in the "Stores" section and if you would need more information, we invite you to contact our Client Services on 0207 998 6286, where one of our client advisors will be happy to assist you.
We thank you for your understanding and wish you a pleasant day.
Kind regards,
Christopher
Louis Vuitton Client Services
[email protected]
Do any of you know how much it cost to replace all outside vachetta for a speedy 35 in USA now? I wanting to get a vintage speedy 35 and have all vachetta replace. I don't travel much, but could use to put more stuff in. I currently have a speedy 25B.
That's a bummer! Let us know what happens and good luck!Hmm.
Pretty much the same response as a few years back. I wonder why they won’t allow me to send it to them directly. To the store it is, I guess!
Dear Stephen,
Thank you for bringing this matter to our attention.
In reply to your email, we can confirm that we will not be able to offer a resolution, or indeed any quote on costs, without a physical assessment of your item. Therefore, we kindly invite you to visit your local store, so our trained advisors can look at your item.
If you are unable to visit a store, you can send your piece via recorded, mail-order delivery to your nearest store, enclosing the item, a letter of request, your receipt and full contact details.
The full list of stores is available on our website www.louisvuitton.com in the "Stores" section and if you would need more information, we invite you to contact our Client Services on 0207 998 6286, where one of our client advisors will be happy to assist you.
We thank you for your understanding and wish you a pleasant day.
Kind regards,
Christopher
Louis Vuitton Client Services
[email protected]
and it wouldn't be easier to go to the boutique and that's it
Pretty much the same response as a few years back. I wonder why they won’t allow me to send it to them directly. To the store it is, I guess!
Pretty much the same response as a few years back. I wonder why they won’t allow me to send it to them directly. To the store it is, I guess!
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Hi! I recently sent in a vintage LV trunk / vanity case to have the inside restored. They never quoted me a price and started working on it with estimated completion date mid october (from what I can see under My Repairs) has anyone else had this happen?
I've never heard of that. I can't imagine how they would be able to enforce you paying them whatever it is they're planning to charge if you're not happy with it, since they didn't ask you to sign that you agree to a quote. Very strange!