Repair/Replacement Costs - List
- Thread starter chanelplz
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I received an estimate for my 2011 Galliera: to replace all leather is $1080, and to replace all brass parts is $390.
There are 3rd party will do the leather replacement for much less if you find one does a good job, but be aware if the replacement leather didn't redo correctly may effect resale value. And I would not replace hardware parts from the 3rd party.
I love Galliera, I bought this style (PM) several times and recently had bought a like new one from secondhand market, paid a bit high price though, the highest price I have paid for this bag but she is the best condition among the ones I have bought, and I love her, use her frequently, the wide leather strap of the bag is so comfortable to wear, and all the details, well made, such a beautiful bag!
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I did this a long time ago and I can't remember the price, but I can tell you that they replaced the tab with a made in the USA and I was displeased. I purchased the toiletry bag in 1986 in London for 60 GBP.
I refused to use it, but have decided it is silly to let it sit there not gettng used. So, in buyer beware if you are having the work done in the US
Hi, I have heard that customer service online quotes cheaper rates than in store. I recently mailed my neverfull in for vachetta replacement.
Thank you. How do you do it? Do you take a pictures of every angle and send them in? Usually how long they reply to your email? Thank you again
You’re welcome! I just emailed customer service at [email protected]
And they ask for certain pics of the bag and for your contact information to include in the email. They got back to me within 2 business days so it was very fast. They provided me with a quote and emailed me a contract to sign stating the price and detailing the repair and also the shipping label. You just have to package your bag up and they will take care of it. You don’t need to include the dust bag because they will give you a new one when they ship it back to you. They told me the repair will take about 8-10 weeks.
hope that helps! Good luck with your repair!
My heart is broken. Our lower level flooded with raw sewage flooding from hurricane Ida and two of my LV luggage pieces got wet. The water just came so quickly I couldn’t get to the bags in time. LV will not repair which is understandable but I was a little surprised. Or maybe I’m just suffering from Ida brain. These are the Pegase 55 and Eole, neither of which is made any more. They were in excellent shape. I am hoping that customer care can provide me replacement costs that I can send to the insurance company and replace the bags. I’m just so sad as I worked long and hard to buy these two pieces.
Thanks for sharing your experience. I hadn't realised that it was possible to get a quote online and send an item in for repair. I've only ever taken items into the store. I emailed them to ask about this, I've got a vintage bag I'd like to have repaired!
I am so sorry that you got flooded because of Ida!! I hope your family is OK! And that restoring your home will be relatively painless!