Repair/Replacement Costs - List

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#2,581
meeh16 said:
Thank you. I live in Italy. I'll bring it with me when I pick up my recto verso and see if they can take it.
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They took my piece and told me that they’ll get a quote before shipping it to France.

I received a phone call a week after saying it will cost me €50 to get the keyholder mechanic change.

I told them to go ahead so it is now a matter of the waiting game
 
#2,582
ilysukixD said:
I sent my bag for repair on 6.18, my status updated on 6.24 to repair in process but since then I haven’t heard any updates. I sent my second bag for repair on 07.02 and delivered on 07.08 but haven’t heard anything from this bag . The second bag status is still routing to care center. Is it true the repair center is closed again?
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Hey There,
I just got my info to ship. It is being sent to Canada for the repair
 
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#2,584
bagnutt said:
I think that used to be offered in store, but unfortunately, none of the boutiques are accepting anything in store for repairs. You have to contact [email protected] to describe the repair and attach photos.
I sent in a couple of requests about two weeks ago and am still waiting to hear back.
I thought I saw it mentioned here that they send you a shipping label. Can anyone confirm that shipping is free?
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I sent my wallet in on August 6 and received an email on September 12 that they are in the "final stages" of repairing the zipper pull on my wallet. Seriously, how long does it take to cut off a zipper pull and use pliers to put a new one on??? :biggrin:

Edit: Yes, a shipping label was provided by LV free of charge.
 
#2,586
I got my Vachetta Speedy yesterday, it took 3 months to have the inside pocket replaced, it had torn badly.
It took so long to get a quotation because the original material isn’t available anymore and they searched a similar replacement.
At the end, I got the standard brown canvas which I love because it is resistant and makes a great contrast with the beige interior of the vachetta speedy. My local boutique also replaced the vachetta leather tab.
I was quoted approx 170 €, at the end Paris decided I only had to pay 42 €.
 
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#2,587
maryg1 said:
I got my Vachetta Speedy yesterday, it took 3 months to have the inside pocket replaced, it had torn badly.
It took so long to get a quotation because the original material isn’t available anymore and they searched a similar replacement.
At the end, I got the standard brown canvas which I love because it is resistant and makes a great contrast with the beige interior of the vachetta speedy. My local boutique also replaced the vachetta leather tab.
I was quoted approx 170 €, at the end Paris decided I only had to pay 42 €.
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A shame you had to wait so long, but what a great price! Do you have any pictures, particularly a before and after? I love seeing vvn bags.
 
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#2,588
Bags_4_life said:
A shame you had to wait so long, but what a great price! Do you have any pictures, particularly a before and after? I love seeing vvn bags.
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First pic is the one my SA received from Paris, artisans asked my approval before repair. You can see the torn pocket inside.
Love this bag to death, it has flaws but it is so much suitable to me and my style!

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3FE9BF42-614E-42CD-AF4E-278DBEE2F4A4.jpeg
 
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#2,591
I live in Canada and I brought my zippy coin purse in store to see how much it will cost to reglaze the wallet. The SA quoted me $150 for the reglazing. :shocked:
I thought it was pretty expensive considering it’s a small wallet. The SA advised me not to repair it because my wallet is still in good condition and it wasn’t worth repairing so I didn’t send it in for repair. Just curious, did anyone get any reglazing done lately? If so, how much was it?
 
#2,595
I’m getting my preloved pochette accessoires repaired. It took about a week for a response, they quoted $60 for a new strap and $60 for a new zipper tab (not clear if they’ll replace the zipper as well), 6-8 weeks lead time. I got a free shipping label from them. No proof of purchase required.
I asked if I could opt for the new, longer pochette strap for an extra fee, but unfortunately not possible. To Etsy!
 
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