My repair is finished, but just sitting in the repair center because of covid. Is anyone else experiencing their bags being held hostage? 4 months now! Please share your experiences
Reglazing on my pochette metis. It was sent to the repair facility on California , so I think that's why it is taking so longHi there,
I brought something in for repair on May 9th and in my account it says it is already in Paris and has been checked and now it says it is being repaired at the moment and finally will be back on July 22nd for collection in store. Which makes 10 weeks.... I am secretly hoping it will be faster... but I guess in the current situation it‘s hopeless.
What did you bring in for repair?
Oh okay...it was send to California! I didn‘t know you have a repair facility there. But as I think about it- it sure makes sense.Reglazing on my pochette metis. It was sent to the repair facility on California , so I think that's why it is taking so long
Yeah , it was shipped to the store the day they closed for covid then got sent back to Cali, where it sits. My store is now open, but they still said repair center is not open yet to send it back to themDid you go through a store? Could it be because the stores are still closed, so the workshop has nowhere to send the bag to?