I'm new to H scarves, and live about 400 miles from the nearest H store. Due to another thread (the f/w 2010 scarves), I've seen a couple scarves I'd be very interested in. They are not (yet? if ever?) on the website, and I'm wondering if I need to call an H store to see if they could reserve one for me, or if I should inquire of the on-line customer service folks. My existing purchases have been made on-line and once through the help of the on-line customer service referring me to an SA at an H store that had the scarf I was looking for.