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#137
Just wanted to add some SA for London

Sloane Street : Caroline very helpful but she is always busy.

Harrods : Fabio again very helpful and actually calls back when he says he will

:D
 
#138
Hi Kathy_ly,

it's alright. I just went to the boutique today and only saw your post when I came back home.

I was served by Sharon Brandecker. Well, she is not rude, but she is not helpful either. I asked for WOCs and wallets and the selection is really miserable (nil for WOCs and there are only 2 designs for wallets). When I asked when will new stocks be coming in, she just responded nonchalently with, "Oh...I don't know...". :shrugs: in a oh-I-pity-you tone...

I was like :huh: "Is this how you do your business?" And the other SA who was there overheard it but just ignored me.

Oh well, not doing my business is her loss.

:tdown: for Chanel boutique in Munich, Germany, in my humble experience.
 
#140
Just had a fantastic shopping experience at Berdorf Goodman. I met a gentleman by the name of Michael Castro in the Chanel boutique on the 2nd floor. Love his story.....he had been a vice president and executive for the company for many years until he recently decided to become a personal shopper. He was refreshingly friendly, had a great sense of style and was so knowledgeable about the whole store given his experience. I reserved two Cruise bags with him and can't wait to also do my wardrobe with his help. Finally a real professional who understands the importance of being nice too!!
 
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