Marcia - Saks, Chevy Chase. Patient, personable, and very friendly!!! I was there for about 2 hours hemming and hawing and never once did I feel any pressure from her! (and I walked away with a black, caviar, single-flap maxi.
I highly recommend her!!
ITA! I buy all my Chanel from her! She emails/texts me pics whenever they get new shipments. Love her!!