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#170
I am so sorry to hear this happened to you. Have you tried to reach out directly to Fedex or UPS to see if there could be a claim that is filed? Last year someone posted that the UPS driver helped them get intouch with the claims manager and soon after their item was promptly checked in and they were paid. I've sold to them a few times, even just last week. I guess I was lucky and will not sell to them in the future
 
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#171
tlilrascal said:
I am so sorry to hear this happened to you. Have you tried to reach out directly to Fedex or UPS to see if there could be a claim that is filed? Last year someone posted that the UPS driver helped them get intouch with the claims manager and soon after their item was promptly checked in and they were paid. I've sold to them a few times, even just last week. I guess I was lucky and will not sell to them in the future
Click to expand...
I did but i didn't purchase the label so I couldn't get information or file the complaint
 
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#172
shestheposh said:
I did but i didn't purchase the label so I couldn't get information or file the complaint
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I'm having a similar issue with Rebag. It started in February. I dropped the package off at The UPS Store. I got a receipt. There were no other scans of the package. I have contacted Rebag at least once a month. At first I got a promising email from customer service. And, they provided a claim number. But, when I call the agent can only tell me my issue has been escalated to management. I can't file a claim with UPS because Rebag purchased the label. I've opened a complaint with BBB.
 
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#173
Hi all! I just purchased this item linked below (Bottega knot clutch) from Rebag and now reading this is scaring me. I’m wondering if this bag looks real from the pictures they posted? (I’ve yet to receive the item) And what services can I use to quickly authenticate the bag? I live in NYC.

Also, reading about them falsely claiming they received empty boxes gives me PTSD! I dealt with that from Nordstrom(!) when I returned a $2.5k+ bag and had to go through the hassle of reaching out to them to demand video proof (and them telling me they had some kind of proof but I’d need a court order to see it?!), filing a BBB complaint which got their attention, and also disputing the credit card charge, which is what finally resolved the issue, because thank God my credit card company blocked the charge after Nordstrom didn’t provide them any evidence. It was such a frustrating experience and would not want to deal with it again! That’s such a scam and I wonder how much they steal from people doing that.

Bottega Veneta Box Knot Chain Clutch Intrecciato Nappa Small Red 21663317

Online Sale - Authentic Red Bottega Veneta Box Knot Chain Clutch Intrecciato Nappa Small at Rebag.com. Guaranteed genuine! Financing available. 21663317
shop.rebag.com shop.rebag.com
 
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#174
sadrah83 said:
Hi all! I just purchased this item linked below (Bottega knot clutch) from Rebag and now reading this is scaring me. I’m wondering if this bag looks real from the pictures they posted? (I’ve yet to receive the item) And what services can I use to quickly authenticate the bag? I live in NYC.

Also, reading about them falsely claiming they received empty boxes gives me PTSD! I dealt with that from Nordstrom(!) when I returned a $2.5k+ bag and had to go through the hassle of reaching out to them to demand video proof (and them telling me they had some kind of proof but I’d need a court order to see it?!), filing a BBB complaint which got their attention, and also disputing the credit card charge, which is what finally resolved the issue, because thank God my credit card company blocked the charge after Nordstrom didn’t provide them any evidence. It was such a frustrating experience and would not want to deal with it again! That’s such a scam and I wonder how much they steal from people doing that.

Bottega Veneta Box Knot Chain Clutch Intrecciato Nappa Small Red 21663317

Online Sale - Authentic Red Bottega Veneta Box Knot Chain Clutch Intrecciato Nappa Small at Rebag.com. Guaranteed genuine! Financing available. 21663317
shop.rebag.com shop.rebag.com
Click to expand...
You can post for authentication here, just be sure to follow the guidelines

Authenticate This BOTTEGA VENETA

This is authentic, color Copper, in goatskin. It’s the same bag; from what I understand space is at a premium in Japan so there’s sharing of things that go on. I’ve noticed on bags I‘ve watched in the past. @V0N1B2 may be able to tell you the name. I saw here...
forum.purseblog.com forum.purseblog.com
 
#175
MRSBWS said:
I'm having a similar issue with Rebag. It started in February. I dropped the package off at The UPS Store. I got a receipt. There were no other scans of the package. I have contacted Rebag at least once a month. At first I got a promising email from customer service. And, they provided a claim number. But, when I call the agent can only tell me my issue has been escalated to management. I can't file a claim with UPS because Rebag purchased the label. I've opened a complaint with BBB.
Click to expand...
so you still haven't gotten a resolution?!
 
#176
jbags07 said:
You can post for authentication here, just be sure to follow the guidelines

Authenticate This BOTTEGA VENETA

This is authentic, color Copper, in goatskin. It’s the same bag; from what I understand space is at a premium in Japan so there’s sharing of things that go on. I’ve noticed on bags I‘ve watched in the past. @V0N1B2 may be able to tell you the name. I saw here...
forum.purseblog.com forum.purseblog.com
Click to expand...
Thank you, I did that!
 
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