OT: check out this bag on Raffaello. reminds you of --?
a red melon?
is this Balenciaga?
OT: check out this bag on Raffaello. reminds you of --?
Just wanted to share my experiences with Rafaello for the benefit of my fellow TP-fers.
Well, 2 days ago I placed an order with them for my first Balenciaga City in Sky Blue and thank God that the transaction was rejected by my bank. According to their website, the bag is priced in 1475.00 USD. Not Euros! I'm I wrong here???
Well anyway, my bank suspecting fraudulent activity in my card, called me saying that they didn't accept the transaction since they thought it wasn't legitimate transaction and I told them yes, is a legitimate transaction and it's ok. Then I asked, hey by the way, how much was the charge? And they told me, $1,938.00 dollars!!! Are you kidding me?? I thought their prices were quoted in USD not in Euros since that's the currency that I used when browsing the Balenciaga page. Somebody please confirm.
When I received the first message from Rafaello saying that there were problems with my order I decided to cancel the order sending them an email, since, I don't know, a sixth sense was telling me to cancel it. After the cancellation, I received an email from them stating that the order was cancelled and to rest assured that my cc wasn't charged Hopefully...
If I wouldn't cancel the transaction this morning I might probably ended up paying $600.00 dollars more over retail for this bag. This bag retails around 1,200.00 without taxes.
Lesson learned here :Save yourself some serious dollars and order the bag through a SA in any high end store. You will be sure that is authentic (not questioning their authenticity here) and also, you will not get ripped off.
Thanks!
I am having a MAJOR issue with Raffaelo Network; I would advise folks to NOT buy products from them!!!
I ordered an Outremer RH Part-Time. As other folks have stated, on their website - the price was $1100 USD ... yet the actual charge on my Amex was $1500+ (the Agent at Amex said that they initially sent in a charge for $1400, canceled it and then forced the other $1500+ charge through ... what's up with that?!?!). The bag was DEFECTIVE ... the top right panel was a totally different color. I contacted them and they said to send it back, which I did toute-suite. Now ... here's where it gets interesting ...
Unless you want to go through a LOT of hassle, do not bother with Raffaelo Network; they are unscrupulous and the item was total CRAP.
- they indicate that they charge a $10 re-stocking fee (I was willing to eat that to get the rest of my $$$ back)
- what they don't tell you, is that they also charge you for using their DHL # to send the item back (even though their return policy CLEARLY states that you MUST do this in order to be refunded!!)
- I have contacted their customer service numerous times and continue to get the run-around.
- All-in-all, they are indicating that of the $1500+ that they charged me, they are only going to refund $1000 ... WTF?!?!
- Worst part ... after 1 month, they have STILL NOT REFUNDED my Credit card. They keep on telling me that it takes up to 1 month to be refunded - the Amex people are telling me that NO REFUND has been put through at all!!!
- I have now disputed the charge