RaC VS Podium

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Thanks, yes, I read the thread. It is extremely helpful in explaining the difference between POs and SOs. Regarding the timing for SOs it says that they are usually placed after SMs have returned from Paris. I was wondering whether there is a specific time by when they need to be placed and also when the list of available options is released.

My SA mentioned yesterday that I may be able to place an SO this summer, but I didn't ask many details about the timing since the store was closing (and they are closed today). I know I should just wait and talk to her again to find out the details, but I'm getting really excited about the possibility of doing an SO and can't wait to find out more.

The list of available colours and leathers should be coming out anytime from now, and all orders need to placed before the end of current season.
 
Just a FYI: I have just recieved my SO which I ordered last November, and on the sheet of paper with my name and the specs of the bag, right at the top in large capitals it said "RAC" followed by a code; I'm in Europe.
 
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Sorry for popping this thread up. But I have questions about customized orders.

Last time when I was in boutique, my SA and I were discussing about how backpacks are really important to me everyday but H is not producing backpacks. She said maybe I should do customized order next time when it's available which is twice a year (I think maybe it's when SOs are processing). She said I could scratch the prototype myself and send it to Paris to be approved but I need to put deposit in advanced.

May I ask if anyone familiar with this procedure, like how deposit is calculated, or will it be part of the 2 bags quota per year? I have never done SO before and I believe I'm not VVVIPs just regular customer. But from what I learned from lots of informative threads, there's no deposit for SO right?
 
You are referring to a bespoke order. This is where you basically design a handbag and submit it to Hernes asking them to produce it. It is not to be confused with a SO (Special Order) where you choose leather, color, hardware and customize a bag Hermes ALREADY makes.
My Vegas SA offered me the opportunity to do a Bespoke Order but at the time I did not take advantage of it. I have heard of only one person who submitted and received a Bespoke Order from Hermes.
 
You are referring to a bespoke order. This is where you basically design a handbag and submit it to Hernes asking them to produce it. It is not to be confused with a SO (Special Order) where you choose leather, color, hardware and customize a bag Hermes ALREADY makes.
My Vegas SA offered me the opportunity to do a Bespoke Order but at the time I did not take advantage of it. I have heard of only one person who submitted and received a Bespoke Order from Hermes.

Yes i'm referring this kind of bespoke order which seems to be called customized order here. But according to this thread, Rack Order is SO + customized order so I thought the rule could be similar (I mean for the quota rule). Please correct me if I'm wrong. Thanks!
 
Yes i'm referring this kind of bespoke order which seems to be called customized order here. But according to this thread, Rack Order is SO + customized order so I thought the rule could be similar (I mean for the quota rule). Please correct me if I'm wrong. Thanks!

I believe a bespoke order would count as one of your quota purchases but I'm not 100% sure on that. You should ask your SA to be sure.
 
It still amazes me as language is a KEY.;)

About the old good RAC : Hermes RAC stands for Reste A Commander.
Kind of : "still remaining to order"

As far as I know, it worked like this : the store had a number of items( including bags) that they could add to their initial order, after they got confirmation of the podium order. (probably an adjustment to fit into their buying budget after some items would be cancelled, not produced or whatever)

They could use this RAC quota for anything, from ordering a black wallet for a local client , to place a special order Birkin for a VIP, or stock more belts...Depending on the time of the year you would place a SO, your store could order it at podium in their quota, or use the RAC to place it after podium.

I am not sure this still works, and where, though.
However, good luck to all of you for your special orders, no matter when you place it.

ps: Of course it never was rack
 
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Sorry for popping this thread up. But I have questions about customized orders.

Last time when I was in boutique, my SA and I were discussing about how backpacks are really important to me everyday but H is not producing backpacks. She said maybe I should do customized order next time when it's available which is twice a year (I think maybe it's when SOs are processing). She said I could scratch the prototype myself and send it to Paris to be approved but I need to put deposit in advanced.

May I ask if anyone familiar with this procedure, like how deposit is calculated, or will it be part of the 2 bags quota per year? I have never done SO before and I believe I'm not VVVIPs just regular customer. But from what I learned from lots of informative threads, there's no deposit for SO right?

Sorry for being a bit off-topic but Hermes has a backpack this season. I have seen them in my store. It's in barenia and priced at around Euro 10k. My store had a couple but have all been since sold. It has several separate pockets inside and outside. The craftsmanship is exquisite! It comes in two sizes but my store only ordered the smaller size. HTH.
 
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