Quality getting worse.. Probably no more chanel :(

I was so thrilled to receive a call from my SA. I got the new pearl crush mini rectangular! The bag came in today. Love the design. However, I noticed the chain was very difficult to adjust. It stuck at certain points. I took a close look and found one of the chain was quite open. The gap opens about 1 mm. Is it an issue in the future? Does someone has similar experience?
 

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I wanted to get this pink small classic flap for S20. And went to the botique to see it, but when i looked closely to the the bag, i found that the right bottom corner has some loose thread, and the chain is not polished on the side, and this is 7,875 cad,
 

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I wanted to get this pink small classic flap for S20. And went to the botique to see it, but when i looked closely to the the bag, i found that the right bottom corner has some loose thread, and the chain is not polished on the side, and this is 7,875 cad,
:annoyed::annoyed::annoyed:

I also went to a Chanel store in HTX and a lambskin mini looked manhandled and it had scratches and the SA just said it'll never go on sale and it is what it is. LOL
 
Hi everyone!
Is this normal with the leather/chain straps? This is the strap of my brand new Gabrielle. I’m worried that with use overtime, the leather part might break.

Also, as soon as I took my unboxing photos, I noticed sticky stains which I’m assuming is glue on a couple area of the bag. It couldn’t possibly came from me handling the bag coz I just took the bag out from it’s dust bag. I just find it weird.

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I was able to get this Chanel medium classic flap right before the price increased. When I was staring at my beautiful bag and inspecting every bits of it, I noticed there’s a frayed end stitching in the inside of the flap. And I’m now worried that it will get worse??
ALSO, I noticed from back of the bag that end stitching isn’t tight as the opposite side. The right side looks like the stitching will start to become loose overtime?

What do you guys think? What should I do? How does your stitching look compare to mines?
 

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I was able to get this Chanel medium classic flap right before the price increased. When I was staring at my beautiful bag and inspecting every bits of it, I noticed there’s a frayed end stitching in the inside of the flap. And I’m now worried that it will get worse??
ALSO, I noticed from back of the bag that end stitching isn’t tight as the opposite side. The right side looks like the stitching will start to become loose overtime?

What do you guys think? What should I do? How does your stitching look compare to mines?

I have a similar frayed end on my bag but it is less noticeable. I think its just the end part of the thread where they cut it (?).
The rest looks fine to me imo.
 
Hi ladies, I was able to get my hands on a lambskin mini which I absolutely adore. I didn’t notice it at first but when I took it out to use it the other day there were a couple of dents/wrinkles on the front of the purse. I’m not sure if they’re reversible or not

I texted my SA and he’s looking for another but I haven’t heard from him in two days so I’m kind of losing hope I will be able to get a replacement, especially on such a sought after bag. I’m not sure what to do at this point. I don’t want to bug him any more on the replacement but I also don’t want to keep a wrinkled bag. Any advice or suggestions on how to resolve this without offending my SA would be much appreciated!



E1E0717A-8450-447A-8D5B-69B868760E19.jpeg74255634-2814-4DB9-8DD9-23EC4261AA9D.jpeg
 
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Hi ladies, I was able to get my hands on a lambskin mini which I absolutely adore. I didn’t notice it at first but when I took it out to use it the other day there were a couple of dents/wrinkles on the front of the purse. I’m not sure if they’re reversible or not

I texted my SA and he’s looking for another but I haven’t heard from him in two days so I’m kind of losing hope I will be able to get a replacement, especially on such a sought after bag. I’m not sure what to do at this point. I don’t want to bug him any more on the replacement but I also don’t want to keep a wrinkled bag. Any advice or suggestions on how to resolve this without offending my SA would be much appreciated!



View attachment 4789571View attachment 4789572
I'll be honest but those look like natural texture of leather..... But if it bugs you then exchange it with something you like.
 
I'll be honest but those look like natural texture of leather..... But if it bugs you then exchange it with something you like.

I guess I should have also asked if it was bad enough that I should even be bothered by it, ha. Here’s a photo of the whole bag which shows the wrinkled ones juxtaposed with the smooth quilts on the flap. But maybe I am just seeing things...

828F99A9-F232-48D0-ABA6-8F077C3228B5.jpeg
 
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I guess I should have also asked if it was bad enough that I should even be bothered by it, ha. Here’s a photo of the whole bag which shows the wrinkled ones juxtaposed with the smooth quilts on the flap. But maybe I am just seeing things...

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I had to struggle to find what you are referring to so I think no one would really notice. I don’t think anyone would see when you’re wearing the bag. if it really bothers you, then exchange. But my experience with the minis (just bought the same bag) tells me that there might be something else that is off about your next one (uneven sides, uneven flap, etc).
 
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adore. I didn’t notice it at first but when I took it out to use it the other day there were a couple of dents/wrinkles on the front of the purse. I’m not sure if they’re reversible or not
I just bought a black hardware chevron mini today at the boutique. Your wrinkles look like natural leather wrinkles IMO. . .