Polène handbags

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Such a beautiful collection, thank you for posting! :love: Is the mini neuf in the front that new dune color? I was eyeing the umi in burgundy, hoped it would be more reddish color than purple, but it seems like it is more purple, right? Pretty color but I really love it how it looks in the sales picture though. :love:

The mini neuf is in blush! I haven't seen a burgundy umi in person but it does look more purple to me.

Is that huit bag in cognac or camel?

It's a cognac huit mini!
 
Thank you :heart: I did allude to that in the email I just sent. I also did mention that I do love their brand and bought the belt to match with my un nano bag because I think their items elevate any outfit. Hoping we can come to a resolution soon.
I just find their reasoning ridiculous! Are you supposed to just keep the belt in it's original packaging and admire it so that it doesn't break? Hello! It's a belt!! It's meant to be worn!! And there is no reason whatsoever for it to break, especially because it's brand new! I would ask for a manager!!!!!:cursing::mad:
 
Milsaar I'm so sorry for the unpleasant experience. A new bag shouldn't look like this. For my birthday I want to buy a bag from them and a belt. I hope I'm not disappointed.

Thank you dear! :love: I think my bag was just bad luck, I'm sure you wont be disappointed! I have three bags on my wishlist so I will order from Polene again :yes: I just hope they would get back to me asap as I really want to exchange the blue bag.
 
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I just find their reasoning ridiculous! Are you supposed to just keep the belt in it's original packaging and admire it so that it doesn't break? Hello! It's a belt!! It's meant to be worn!! And there is no reason whatsoever for it to break, especially because it's brand new! I would ask for a manager!!!!!:cursing::mad:
EXACTLY!! Like they keep replying “it’s past 15 days of receipt and you wore the belt.” as if had it not been past 15 days of receipt I wouldn’t be able to send it back due to it being worn? Which I totally understand that policy if I was returning for buyer’s remorse but not for a belt that broke and is no longer functional? And on top of that it happened 22 DAYS after receipt. It’s not like this is years down the road and the belt snapped.
 
MsMoneybagg the regular.
You bought the thin version?
as a color for the bag I think of cognac.....
No, I bought the regular version but they originally sent the thin version. I did send back the thin version. The regular version is the one that broke.

The regular version is a great width, and the leather they use on it is really nice. I’m a US 8/10 and had to get Size 2 and use the middle hole. It fits a little loose on the middle hole, but to get to the next belt hole would’ve been too tight.
 
When I order the Umi bag, I want to order the Umi belt as well. Now I don't know what to do. Does anyone have the belt? Did you have any problems with it?MsMoneybagg I hope you solve the problem quickly.
I have the uni belt in black and wear it frequently, I got it at least 6 months ago now and it’s still in perfect condition. Personally I would 100% recommend but it is frustrating to hear about this lady’s experience, that should definitely not have happened!
 
This entire thread has been aesthetically pleasing and dangerously encouraging. I'm happy to also be joining the Polène train! I've been scouring a lot of posts + videos to ensure I'm making the right choice. So far, my Neuf mini in camel finally arrived and I have never been so satisfied! I'm 4'10" so the shortest setting on my shoulder has been chef's kiss.

I'm already all in on the Cyme mini in lilac AND the Neuf micro in fresh almond. I couldn't resist! I've read enough posts of the danger of missing out on a style/color. Can't wait to proudly share my teeny collection.
 
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