Polène handbags

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So, my mini huit in Blush is here.

I must admit I’m disappointed with the color. Expected it to be warmer and more pink than this from their website - which I understand is not normally the case so I always allow room for some difference. But this is just too different. :sad: This color is very close to my camel, and looks more purpley than pink. I’d say it’s the mauve color, not at all ‘blush’. I may have liked it more though if I don’t already have two camel bags.

Sad that the return from the US may not be worth it.

I really like the brand, and already purchased 4 bags from them. But I would really want them to present their photos in the truest shade possible. Already two bags from them that I feel disappointed as to how the color look way too different in real life than what was presented. No matter how many lightings I’ve tried taking pics, it just never really matches with their website photos. I understand that many brands do photoshop the color — but not sure if photoshopping the color so much it looks very different is considered okay to many. The fact that they only have their boutique in France and the majority of their customers would never get to try or see the color options in store. I think it would be more sincere to present their product photos in as many lightings/ closest to real-life color as possible to help customers decide.

Question for those who try selling absolutely new Polene bag on the consignment market, do you think it’s a better idea than returning it with Polene in terms of money’s worth? (Shipping back from the US is another 20 USD — so I’d be paying 40 dollars in total for the shipping fee which Polene won’t refund)A2CA75F7-20CE-4B96-ABDF-F04F84D9DEFD.jpeg

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My mini huit in Blush is here. I must admit I’m disappointed in the color. Expected it to be warmer and more pink than this from their website - which I understand is not normally the case so I always allow room for some difference. But this is just too different. :sad: This color is very close to my camel, and looks more purpley than pink. I’d say it’s the mauve color, not at all ‘blush’. I would have liked it more though if I don’t already have two camel bags.

Sad that the return from the US may not be worth it.

I really like the brand, and already purchased 4 bags from them. But I would really want them to present their photos in the closest shade to the bag in real life as possible. Already two bags from them that I feel disappointed as to how the color look way too different in real life than what was presented. No matter how many lightings I’ve tried taking pics, it just never really matches with their website photos. I understand that many brands do photoshop the color — but not sure if photoshopping the color so much it looks very different is considered okay to many. But the fact that they only have their boutique in France and the majority of their customers would never get to try or see the color options in store. I think it would be more sincere to present their product photos in as many lightings/ closest to real-life color as possible to help customers decide.

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Yeah, the color is very nice but its more of a dark rose than a blush. Blush is supposed to be a lighter, pinkish nude. Polene is driving us nuts with these color issues.
I think the names of the colors are wrong too. Tan is really a rich rose beige. Camel is really a tan and blush is really a dark, warm rose. :sad:
 
It's my pleasure to introduce... Dune! :faint:
:loveeyes::ps::loveeyes:

So lovely! :love::love::love:

Direct sunlight, and indoor light. Both are very true to color on my camera screen. The sun, and my camera, really show off the pink undertones, but it is a peach-tan color not pink. Did I mention it's tdf! :girlsigh:

Will also post in the reference and neuf threads.

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Wow! Way lighter and not at all the dark pink color shown on the site. It’s more of a nude. Gorgeous color for sure. Congrats!
Now, even more tempted to get this one but now that I see the true color, I’m thinking it might be too similar to the Tan Un Nano I just ordered. I’ll have to order both and choose or keep them both (I can always sell one. Polene does great on the resell market).
 
My mini huit in Blush is here. I must admit I’m disappointed in the color. Expected it to be warmer and more pink than this from their website - which I understand is not normally the case so I always allow room for some difference. But this is just too different. :sad: This color is very close to my camel, and looks more purpley than pink. I’d say it’s the mauve color, not at all ‘blush’. I would have liked it more though if I don’t already have two camel bags.

Sad that the return from the US may not be worth it.

I really like the brand, and already purchased 4 bags from them. But I would really want them to present their photos in the closest shade to the bag in real life as possible. Already two bags from them that I feel disappointed as to how the color look way too different in real life than what was presented. No matter how many lightings I’ve tried taking pics, it just never really matches with their website photos. I understand that many brands do photoshop the color — but not sure if photoshopping the color so much it looks very different is considered okay to many. But the fact that they only have their boutique in France and the majority of their customers would never get to try or see the color options in store. I think it would be more sincere to present their product photos in as many lightings/ closest to real-life color as possible to help customers decide.

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I would say try returning it anyway. Even if it's a little bit of a hassle, it will be over with quickly and then you get your money and peace of mind back. I'm very happy I returned the Polene designs that didn't work for me. I also returned camel (and probably cognac) colors too.
 
I would say try returning it anyway. Even if it's a little bit of a hassle, it will be over with quickly and then you get your money and peace of mind back. I'm very happy I returned the Polene designs that didn't work for me. I also returned camel (and probably cognac) colors too.
I’ve heard that the cost of returning is $40-$80 plus the chance that they sometimes don’t accept returns. What has been your experience?
 
Well, I am not going to buy their belts then. See if mentioning the purseforum helps.
I did this in the email I sent them this morning! They have not replied yet :)
I completely agree with this too!

Also, I don't know where you're based @MsMoneybagg but many countries have some sort of Consumer Right's Act (which may also apply to items bought overseas) where a faulty item should be replaced, especially if it happens within a short time frame and it's not even wear and tear! And if they disagree with that, then they are admitting that their belts only last for 22 days...

I really feel like all of this you are experiencing is what I was fearing with Polène becoming more popular though. The items are being rushed in production, not quality checked properly and customer service is shoddy. I really really hope they come to their senses and also see this thread so they can see the damage they are doing to their reputation.
I'm based in the US. I will look into it. I do fear this is a result of them becoming very popular. I had a similar experience with Senreve and I remember influencer videos explicitly stating how AWESOME their customer service is (spoiler: it was not).
 
Wow! Way lighter and not at all the dark pink color shown on the site. It’s more of a nude. Gorgeous color for sure. Congrats!
Now, even more tempted to get this one but now that I see the true color, I’m thinking it might be too similar to the Tan Un Nano I just ordered. I’ll have to order both and choose or keep them both (I can always sell one. Polene does great on the resell market).

Nude is a great description. :yes: It definitely has pink undertones (not the yellow tan usually has), but I wouldn't call it a pink bag.
 
So, my mini huit in Blush is here.

I must admit I’m disappointed with the color. Expected it to be warmer and more pink than this from their website - which I understand is not normally the case so I always allow room for some difference. But this is just too different. :sad: This color is very close to my camel, and looks more purpley than pink. I’d say it’s the mauve color, not at all ‘blush’. I would have liked it more though if I don’t already have two camel bags.

Sad that the return from the US may not be worth it.

I really like the brand, and already purchased 4 bags from them. But I would really want them to present their photos in the truest shade possible. Already two bags from them that I feel disappointed as to how the color look way too different in real life than what was presented. No matter how many lightings I’ve tried taking pics, it just never really matches with their website photos. I understand that many brands do photoshop the color — but not sure if photoshopping the color so much it looks very different is considered okay to many. The fact that they only have their boutique in France and the majority of their customers would never get to try or see the color options in store. I think it would be more sincere to present their product photos in as many lightings/ closest to real-life color as possible to help customers decide.

Question for those who try selling absolutely new Polene bag on the consignment market, do you think it’s a better idea than returning it with Polene in terms of money’s worth? (Shipping back from the US is another 20 USD — so I’d be paying 40 dollars in total for the shipping fee which Polene won’t refund)View attachment 5412093

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Whoa that is really dark for a blush.
 
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