Got my numero un mini in camel today, she is absolutely stunning Can’t wait to take her out, the perfect colour, the smooth leather is gorgeous! Also got my belt which is lovely too and the free card holder is a cute extra! Ohh I’m so tempted to buy more but I really don’t need any more bags
Polène handbags
- Thread starter iluvbagsnshoes
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Ordered on the 28th of October and still no bag yet. I've emailed Polene twice and no response. Wow... I've heard about their costumer service being bad... But not this bad
Yikes! I was planning to order a bag to take advantage of the free ship, but now I'm not so sure...
I live in NZ if that makes any difference. So I'm guessing it's taking them a while to ship here. But really no way to find out as they're not respondingYikes! I was planning to order a bag to take advantage of the free ship, but now I'm not so sure...
Still no bag? I also live in NZ. Ordered last 31 Oct, but really it’s almost midnight then. So ordered Nov 1 technically. I received a text from DHL on 4 Nov for the tracking number and got the bag on 9 Nov.
i bought two bags from polene on 9th of November and still have not gotten any delivery notifications, it was supposed to be here in 5 days. I also forgot to insert the code to get the free card holder and was hoping I could fix it by sending them an email - no response till today.I have to say I am not impressed by the customer service so far which is basically MIA. I hope the bags I bought make up for it though.
How did you get a free card holder? Wondering if that's still available.
If you have instagram account, DM them on there. I messaged them on there last week and heard back within the same day.
Thanks for letting me know. I made an instagram account and heard back from them instantly lol. Apparently there's some manufacturing issues. I just asked for a refund instead as their nonexistent service has really put me off the brand entirely
What's the code for the free card holder? Planning to take advantage of the free shipping to get a Neufi bought two bags from polene on 9th of November and still have not gotten any delivery notifications, it was supposed to be here in 5 days. I also forgot to insert the code to get the free card holder and was hoping I could fix it by sending them an email - no response till today.
Free card holder offer ended a while back, Now it is free shipping.