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Anyone have examples of the Umi in cognac, camel, or beige? I'm set on getting this bag but can't decide! Wish the color in product photos were a bit more accurate.
Actually, I do not remember receiving paperwork with any of my 5 Polene bags!Thanks for that! Really looked like it split. Will check the bag throughly again in the morning with fresh eyes to make sure nothing is wrong.
Is it normal not to get paperwork in the box ? I’ve got nothing
Actually, I do not remember receiving paperwork with any of my 5 Polene bags!
So helpful!! Thank you, can't wait to snag one.i have the cognac one. As I find with all Polene bags, the colour seems to change subtly, depending on the background. I was going to say the cognac Umi looks less dark and less red IRL than on the photos on the website, but now I‘m looking at them both on my desk (the bag not in direct sunlight) the colours actually look identical. You can see how the colour changes on my photos too (the other three bags are the Un in khaki, burgundy and terracotta, and they all look brighter on the picture than they really are).View attachment 5257474View attachment 5257476View attachment 5257477
If it does not vanish with the wipe of a damp cloth, then I expect it is an abrasion, and I would expect Polene to send you a new bag. It is a good thing it shows up so clearly on the sideways photo, maybe they will accept the photo as proof that you are entitled to a new bag (I believe they usually require one send the bag back for inspection) But I seem to remember that one needs to contact them (and return bag) quite promptly after receiving a defect bag for them to accept sending you a new one.I received my numero un nano in black textured leather yesterday, and noticed that there is a patch that looks stained or cracked? Is there a way to fix this? Or is it a manufacturing issue?
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Thanks for your input! Unfortunately, it still doesn't come off even when I gently wipe it with a cloth. The discolouration seems to only sit in the ridges of the leather, almost like it wasn't dyed properly. I've emailed polene about this, hopefully they'll get back to me soon with a solution!If it does not vanish with the wipe of a damp cloth, then I expect it is an abrasion, and I would expect Polene to send you a new bag. It is a good thing it shows up so clearly on the sideways photo, maybe they will accept the photo as proof that you are entitled to a new bag (I believe they usually require one send the bag back for inspection) But I seem to remember that one needs to contact them (and return bag) quite promptly after receiving a defect bag for them to accept sending you a new one.
Thanks for that! Really looked like it split. Will check the bag throughly again in the morning with fresh eyes to make sure nothing is wrong.
Is it normal not to get paperwork in the box ? I’ve got nothing