Hi thanks for your response, I went with the umi bag in blackCongrats to your new bag!Which one did you order?
Usually Polène ships within 2-4 business days, but if they’re having logistic problems right now, it may take longer. I would wait another 3-4 days then write to them again asking about the status again. But I guess there’s not much you can do about it, maybe cancel the order if you’re really annoyed. I’m sorry your first experience with Polène is like this.
