8ubble6umpink said:Well I called the 866# and they told me that they couldn't tell me a definite answer, they said to take it to the nearest LV store (which for me is 5 to 8 hours away) so the SA's could take a look and see if something could be done/repair. That for me is impossible to do right now.
Can you ship the bag to the store or send pics? It is poor customer service that LV sells expensive items on their website but when there's a problem with the product you have to go to the store.