Here is something that I overheard while browsing in another store several years ago…
I was on holiday in New York City, and I went to the Madison store to find some gifts. While I was there browsing the scarves on the first floor, two ladies walked into the store and what happened next was so bizarre that I still remember the details like it happened yesterday.
The two ladies that walked in appeared to be lost and seemed to be looking for directions, let’s call them A and B…
(Upon entering, they immediately see the security guard by the door and approach him)
A: “Do you know where is that famous French handbag store? We know the shop is somewhere around here on this street, but we can not find it!”
B: “Yah, we are lost. Do you know? It is very famous! Prestigous! Everyone wants their tote!”
(Puzzled, the security guard tries to figure out how to answer their questions)
A: “Don’t ask him, ask a lady! He is a guy! He doesn’t know anything about good French bags! There! There is a lady! Ask her!”
(They spot a sales lady on the floor, and go over to grab her attention)
A: Hi! Do you know where that famous French handbag store is? It should be somewhere around this area!”
SA (With hesitation in her voice): “What are you looking for?”
A: “The French store that sells tote bags! The famous tote bag!”
B: “Yes, we are looking for that famous French handbag store! Very good quality! Very popular! Everyone wants it!”
A: “That store should be somewhere on this street, do you know?”
SA (With a confused look): “We do sell handbags here. If you go downstairs…”
A: “Downstairs? No! We don’t want any cheap, sales items in the basement! We are looking for good quality French bags!!!”
SA (Even more confused, but trying to be patient and polite): “Do you know the name of the bag you are looking for?”
A: “The name of the bag? The name of the bag…. The name of the bag…..”
(Both the women mumbled, trying to figure out what was the name of the bag that they so eagerly wanted…)
B: “It is a famous tote bag! A big tote bag! I don’t remember what it’s called…”
A: “It’s a simple tote bag that everyone wants! Arrrgh, I just can’t remember the name….”
(They continue to mumble, and eventually one of them all of a sudden thinks of something, and said)
B: “I think it starts with a ‘L’?”
SA: “An ‘L’? Would you please describe what this tote bag looks like?”
A: “It is big, it has top handle and shoulder straps… A zipper on top…”
B: “And it is very light weight! The canvas is very durable and foldable, perfect for traveling and shopping…”
(One of them suddenly has an epiphany, and remembers what the name of the bag is)
B: “Le Pliage! We are looking for a Le Pliage!”
SA: “Oh, so you are looking for a tote bag from Longchamp! That shop is about a block north of here!”
A: “See! I told you to ask a lady! She knows where to find good quality French bags!”
(They thanked the SA for helping them and happily leave the store. The SA and security guard looked at each other and they both shrugged in disbelief…)
This is probably the most funny/bizarre thing that I have ever overheard in a store.