hi ladies......excuse the drama but I'm kinda hyperventilating over my black caviar maxi!
The bag is just under 2 months old and has been used maybe 10 times. Last night, I spotted that the stitching on one part of the strap is coming undone! So that it looks like it's literally hanging by a thread!!!
I've read that chanel does free repairs for bags under a year old but I ordered the bag from a different country (from nordstrom) so do I now have to send the bag back and incur shipping charges back and forth? Also, I'm not sure what the position is with regard to taxes? I sure don't want to have to pay VAT again!!!
Any advice VERY gratefully received.
The bag is just under 2 months old and has been used maybe 10 times. Last night, I spotted that the stitching on one part of the strap is coming undone! So that it looks like it's literally hanging by a thread!!!
I've read that chanel does free repairs for bags under a year old but I ordered the bag from a different country (from nordstrom) so do I now have to send the bag back and incur shipping charges back and forth? Also, I'm not sure what the position is with regard to taxes? I sure don't want to have to pay VAT again!!!
Any advice VERY gratefully received.