No aftercare including paid repairs?? I wonder if it’s always been the case or something that changed after Ramesh left.I didn’t know there is no aftercare if you purchase through the Moynat website until a manager told me.I’d consider the Ultra Black, but would order only through a store.
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This is what I was told by store management. It reminds me of Chanel aftercare limitations. I was told this after LVMH took over.
I’m unsure if it’s the complimentary services or any services. The way it was phrased to me, I thought it was any services. I hope it’s just the complimentary. Still, that’s a far cry from the old Moynat customer relations.
I had sealant issues with a LV bag in 2016-17. The manager of my local store said, “Too bad, but it’s your bag now.” I was ticked! I sold it at a loss. I think it was my last LV. Within a year, LV recalled a ton of bags because of sealant issues.
I think lux companies have rethought their liberal, complimentary aftercare services after LV’s Pochette Metis nightmare.
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Oh lord, and to me yet _another_ argument for the better spend on custom bags.
I need to correct something I wrote —
There are repair and aftercare services for online orders. Repairs are complimentary if there is something (manufacturable) wrong with the product.
Moynat is now announcing the launch of a “refresh” program — Moynat bags can be brought into boutiques for scratch buffing and leather freshening.
I apologize for my relaying of inaccurate or incomplete information.
There are repair and aftercare services for online orders. Repairs are complimentary if there is something (manufacturable) wrong with the product.
Moynat is now announcing the launch of a “refresh” program — Moynat bags can be brought into boutiques for scratch buffing and leather freshening.
I apologize for my relaying of inaccurate or incomplete information.
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Thank you @Sourisbrune for the information. Now I can bring my Gabrielle bb to get spa’s. She is box leather, has some marks even when I am very careful carrying her.
The Ultra Black hardware has no texture. It’s has a smooth matte finish.
Thank you Sourisbrune. It is beautiful.
I hope it‘s still possible to order a Gabrielle in box.
Following up on the Moynat services topic. I got an email earlier this week.
Nice, although I'm not sure what "preservation" means in this context, and it's too bad they don't have a copy editor.
I noticed the Moynat website has a new Gabrielle compact wallet. They really are expanding the Gabrielle line rapidly now that Knightly is gone.
www.moynat.com
GABRIELLE COMPACT
The Zippy Compact wallet in leather, inspired by the Maison’s iconic Gabrielle M lock. Featuring a secure and feminine closure, the compact wallet opens out to reveal many practical features, including six card slots, pocket for banknotes and zipped compartment for coins.
www.moynat.com
Well there is no doubt that Ramesh did not design that. He is the master of hardware and proportions. The clasp looks stubby, like the ends were lopped off.I noticed the Moynat website has a new Gabrielle compact wallet. They really are expanding the Gabrielle line rapidly now that Knightly is gone.
GABRIELLE COMPACT
The Zippy Compact wallet in leather, inspired by the Maison’s iconic Gabrielle M lock. Featuring a secure and feminine closure, the compact wallet opens out to reveal many practical features, including six card slots, pocket for banknotes and zipped compartment for coins.
So funny - I texted my friend and said the exact same thing about the proportions bring off. I think the Gabrielle clasp lends itself better to a long continental wallet.
They also could have done what Ramesh did with the Rejane hardware and scaled it down for the smaller bag so that the proportions remain. (and this is even more important here because it’s a letter M).
The teeny Rejanes came after he left which is why the clasps are ridiculously large compared to the bags.