Odd leather smell

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#3,316
My shop (where I am a super regular) promised they would replace my RC and I asked them 10x since I got offered another RC in chevre from another store. They called me and told me that RC (mind was epsom) is practically impossible. Asking if I want the new red colour. I am beyond angry. I know RC is still given to customers. It is just beyond disappointing. Let's see if they will find RC. I told them whatever skin (togo).
At this point I am planning on changing my shop. Second smelly bag and another broken promise.
 
#3,317
Sarah_sarah said:
My shop (where I am a super regular) promised they would replace my RC and I asked them 10x since I got offered another RC in chevre from another store. They called me and told me that RC (mind was epsom) is practically impossible. Asking if I want the new red colour. I am beyond angry. I know RC is still given to customers. It is just beyond disappointing. Let's see if they will find RC. I told them whatever skin (togo).
At this point I am planning on changing my shop. Second smelly bag and another broken promise.
Click to expand...
Dear Sarah_sarah,
I am sorry to hear that. I know exactly how you feel, im very surprised RC in epsom can not be offered as it is currently available. I hope everything works out in your favour. Please keep us informed with the result.
 
  • Like
Reactions: Bella2015
#3,318
Sarah_sarah said:
My shop (where I am a super regular) promised they would replace my RC and I asked them 10x since I got offered another RC in chevre from another store. They called me and told me that RC (mind was epsom) is practically impossible. Asking if I want the new red colour. I am beyond angry. I know RC is still given to customers. It is just beyond disappointing. Let's see if they will find RC. I told them whatever skin (togo).
At this point I am planning on changing my shop. Second smelly bag and another broken promise.
Click to expand...

My heart breaks for you. I feel your pain. I'm so sorry this happened to you.
 
#3,319
Orangefanatic said:
Dear Sarah_sarah,
I am sorry to hear that. I know exactly how you feel, im very surprised RC in epsom can not be offered as it is currently available. I hope everything works out in your favour. Please keep us informed with the result.
Click to expand...

Thank you dear Orangefanatic. I am just so disappointed by them. And also surprised with the RC. I know they want to infuse more of the red colour but I have seen people still being offered RC. And in the end they were like 'or we can give you your money' which does not help because we all know how hard it is to get a B especially the one we want.
 
#3,322
periogirl28 said:
Sorry to hear this. HW has to be the same? You know I think ur boutique isn't being quite open with you. Just a feeling I have.
Click to expand...

Last SM was amazing. This is the first time they said HW has to be the same. I am sending someone else deal with it. I was about to buy even more RTW clothing as I like them but I will take my business elsewhere. They should not be doing this to any clients, especially their supposedly good clients.
It feels like such pressure to be there and to deal with this. As if it's my fault the second bag turned bad.
I think your feeling is correct. Many others report the same.
 
  • Like
Reactions: Orangefanatic
#3,323
Sarah_sarah said:
Last SM was amazing. This is the first time they said HW has to be the same. I am sending someone else deal with it. I was about to buy even more RTW clothing as I like them but I will take my business elsewhere. They should not be doing this to any clients, especially their supposedly good clients.
It feels like such pressure to be there and to deal with this. As if it's my fault the second bag turned bad.
I think your feeling is correct. Many others report the same.
Click to expand...

My poor dear one. I know you love and buy the RTW because it suits you and may I say you have chosen some great pieces. Being a good customer means they should treat you as such. I know friends' personal stories regarding the smelly bags. Some end well, others not so. I think I read you were offered an RC elsewhere, I would have taken it and run. I hope this store realizes your sincere love for H and it is sorted out for you soon. Hugs.
 
  • Like
Reactions: Orangefanatic
#3,324
Bella2015 said:
I'm paranoid about this skunk smell issue. I bought a brand new bag from a preloved site with the letter T. I've left my bag in the car for a few hours in the heat and didn't notice an issue. Is it possible that the smell takes time to develop?
Click to expand...

As per @Mindi B, most of my H bags are dated with letter T and I have no issues.
 
#3,325
Sarah_sarah said:
Last SM was amazing. This is the first time they said HW has to be the same. I am sending someone else deal with it. I was about to buy even more RTW clothing as I like them but I will take my business elsewhere. They should not be doing this to any clients, especially their supposedly good clients.
It feels like such pressure to be there and to deal with this. As if it's my fault the second bag turned bad.
I think your feeling is correct. Many others report the same.
Click to expand...
So sorry about your recent encounter :hugs:. As per @periogirl28 suggested, accept the RC from another boutique and ask for different color replacement from your current boutique. Hope everything working out for you at the end dear.
 
#3,326
periogirl28 said:
My poor dear one. I know you love and buy the RTW because it suits you and may I say you have chosen some great pieces. Being a good customer means they should treat you as such. I know friends' personal stories regarding the smelly bags. Some end well, others not so. I think I read you were offered an RC elsewhere, I would have taken it and run. I hope this store realizes your sincere love for H and it is sorted out for you soon. Hugs.
Click to expand...

Thank you dear. I specifically asked the SM and she promised the RC will be delivered and I could not change colors. That is why I turned down the chevre RC. If only I knew I would have the problems I have now.
Thank you for the compliments. I have not posted all items. I should do a haul soon. I am liking their pieces more and more. But yeah, second smelly bag and problems with the store is never good news.
 
  • Like
Reactions: periogirl28
#3,327
tonkamama said:
So sorry about your recent encounter :hugs:. As per @periogirl28 suggested, accept the RC from another boutique and ask for different color replacement from your current boutique. Hope everything working out for you at the end dear.
Click to expand...

Thank you tonkamama. I would have if it was not the SM assuring me 5x how RC was for sure my replacement. Now I cannot even get another colour than the new red.
Will keep people posted. But I will not back down. I hope they find RC.
 
#3,328
Sarah_sarah said:
Thank you dear. I specifically asked the SM and she promised the RC will be delivered and I could not change colors. That is why I turned down the chevre RC. If only I knew I would have the problems I have now.
Thank you for the compliments. I have not posted all items. I should do a haul soon. I am liking their pieces more and more. But yeah, second smelly bag and problems with the store is never good news.
Click to expand...
Can I ask what letter and stamp was your bag. I feel so heart broken for you. I pray they find you a replacement soon.
 
You must log in or register to reply here.
Top