Odd leather smell

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#3,196
Dira919 said:
Do you think there would be any for second part of 2015?
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Alas yes. I think one bag was sent back to Paris for confirmation in Nov or Dec, no news yet. But not to worry too much, there have been definitely many less affected bags than in the few years prior. My advice is to bring any bags in question in ASAP and ask politely to speak to the store manager or the manager for leather.
 
#3,199
Update:

My suspicion was correct. My 2014 B did test positive for Skunk. We had a sunny day and i left it in a sun filled but 20 degrees celsius room.
When i came back an hour later the room smelled of sulfer and sour. Even DH could smell it now.

I called the two stores closest to me, to see what response i would get.

1st. store
Gave me a bit a of a run around about there not being issues with 2013 and 2014 bags.
He said they only had an issue with a s/s 2015 shipment of leather products, but that this was discovered when they recieved it. So i guess we should also be checking our 2015 purchases thoroughly...

2nd. store
This store was very aware of the situation they simply told me to come in. They would have a look and could send it off to Paris for an evaluation (and potentially a replacement or "cleaning" as we have heard of before in this thread :rolleyes:)

So wish me luck, i'm taking the 4 hour drive tomorrow to get this sucker out of the house and get the whole replacement process started... I just hope it goes as well tomorrow in the boutique.

FYI both stores asked if i had/required the original receipt.
 
#3,203
CiiCii said:
If you buy from a reseller and end up with a smelly bag, what is your recourse?
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Unfortunately I think you are screwed unless it's a big shop like fashionphile and even then I think it needs to be returned within 30 day period otherwise they only pay you 70% back. H will only replace if you have original Receipt and I think need to prove you were the purchaser.
 
#3,204
CiiCii said:
If you buy from a reseller and end up with a smelly bag, what is your recourse?
Click to expand...

Dira919 said:
Unfortunately I think you are screwed unless it's a big shop like fashionphile and even then I think it needs to be returned within 30 day period otherwise they only pay you 70% back. H will only replace if you have original Receipt and I think need to prove you were the purchaser.
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Actually if you read the thread, you will find that original receipt was not required by Hermes and as long as it's authentic Hermes bag, you can take it to any Hermes boutique and they will deal with it. A few have done so and have their issues resolved.
 
#3,205
CiiCii said:
If you buy from a reseller and end up with a smelly bag, what is your recourse?
Click to expand...

I bought mine from a private reseller, and the return to H went smoothly. - Did have the original receipt though.

The bag was brought back to a different store from where it was purchased. The SM thanked me for bringing it in and it is now on the way to Paris. Hope the solution offered goes as smooth...

As i recall it, 1 or 2 TPF's in this tread did manage to return items bought from a reseller without the original reciept. You could have recieved it as a gift after all...
These experiences made me feel a little better when contacting H.

Dira919 said:
Unfortunately I think you are screwed unless it's a big shop like fashionphile and even then I think it needs to be returned within 30 day period otherwise they only pay you 70% back. H will only replace if you have original Receipt and I think need to prove you were the purchaser.
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I had the reciept and i simply said it was purchased for me by a friend. SM took my name down for the return document instead then.
 
#3,206
xiangxiang0731 said:
Actually if you read the thread, you will find that original receipt was not required by Hermes and as long as it's authentic Hermes bag, you can take it to any Hermes boutique and they will deal with it. A few have done so and have their issues resolved.
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BirkinDenmark said:
I bought mine from a private reseller, and the return to H went smoothly. - Did have the original receipt though.

The bag was brought back to a different store from where it was purchased. The SM thanked me for bringing it in and it is now on the way to Paris. Hope the solution offered goes as smooth...

As i recall it, 1 or 2 TPF's in this tread did manage to return items bought from a reseller without the original reciept. You could have recieved it as a gift after all...
These experiences made me feel a little better when contacting H.



I had the reciept and i simply said it was purchased for me by a friend. SM took my name down for the return document instead then.
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That's great news, I thought from reading this thread that they were requesting receipts or names of person who the purchase was made under. I'm glad because I was scared to buy preloved 2014 and 2015 bags so this fear is now gone. Thank you my friends, TPF is awesome:yahoo::hugs:
 
#3,207
xiangxiang0731 said:
Actually if you read the thread, you will find that original receipt was not required by Hermes and as long as it's authentic Hermes bag, you can take it to any Hermes boutique and they will deal with it. A few have done so and have their issues resolved.
Click to expand...
That is so nice to hear and gives me some peace of mind. Mine are both new but are older (0 and P) are those years a problem? I did take a look through the thread and it looks like the problems started with the Q bags?
 
#3,208
CiiCii said:
That is so nice to hear and gives me some peace of mind. Mine are both new but are older (0 and P) are those years a problem? I did take a look through the thread and it looks like the problems started with the Q bags?
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The only way to know for sure is to test it in direct sun light in a small room/space, e.g inside a car. Not all bags from certain years are effected.
 
#3,209
Dira919 said:
That's great news, I thought from reading this thread that they were requesting receipts or names of person who the purchase was made under. I'm glad because I was scared to buy preloved 2014 and 2015 bags so this fear is now gone. Thank you my friends, TPF is awesome:yahoo::hugs:
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Yes, it really is :hugs:
If i were you i'd stick to 2015 preloved if possible, there's less risk i believe. I would not wish the hassle of return and worry about the possibility of loosing the premium, paid when buying from resellers, if the solution offered is a refund :nogood:
The last part is my major concern now. If this is the case i'm out my first and probably only B. I can't justify to repurchase with that kind of loss, my DH would "kill" me :panic: :roflmfao:
 
#3,210
BirkinDenmark said:
Yes, it really is :hugs:
If i were you i'd stick to 2015 preloved if possible, there's less risk i believe. I would not wish the hassle of return and worry about the possibility of loosing the premium, paid when buying from resellers, if the solution offered is a refund :nogood:
The last part is my major concern now. If this is the case i'm out my first and probably only B. I can't justify to repurchase with that kind of loss, my DH would "kill" me :panic: :roflmfao:
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Don't worry they will take care of you. hermes is preety good at making sure the customer is happy in the end.
 
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