I have to be honest, as fun as this sale is, shopping at
Nordstrom has become exhausting. The orders take a long time to ship and to go through the mail. And returns have been very difficult, am I the only one? In the past few years I've had to follow up on a lot of returns that have been received by
nordstrom, both confirmed though tracking and on the order page on their site. I just returned a bra ($50) and they received it earlier this month - the order page stated "Received by Nordstrom" they researched it and claimed basically they can't locate it now and after some discussion they are refunding me but there's a message stating I should insure my packages. What insurance covers loss in their warehouse? This has happened a few times one time I had the shipping weight confirmed for a pair of shoes and they still claimed they couldn't find the return in their warehouse.
I'm just nervous about shopping here anymore if this keeps happening. I just don't have these issues with Saks, Neimans and other stores. Anyone else seeing these issues?