Neiman Marcus gift card event.

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Hi NM shoppers,

I am a little annoyed at NM. I received the email last week saying I qualified for the $300 GC from the BET2GET offer in November. I had purchased a shawl and a pair of shoes which totaled over $2000. I can't figure out why I didn't qualify for the $600 one. I called CS and she said it was because I returned some of the items from the order. Yes, that is true but I still kept what should have qualified for the $600 GC. I can't find the email with the offer details. Does anyone have it? The only other thing I can think of is that the shawl doesn't qualify as apparel.


If it makes you feel any better, I haven't received any confirmation on this one yet...my SA took care of it for me but I'm still always weary of these. I can't find any email communication about this event either....maybe it was just advertised on their site?
 
I purchased a pair of shoes during the GC event in Jan 2015, but they're either stretched out or 1/2 a size too big. Does anyone know if I can exchange for a smaller size in-store or would I lose out on my GC? Thanks in advance!
 
Any new codes?

Online only. To receive $50 USD off, enter the promo code NEWYEAR in the promotion code box in your shopping bag during checkout. The value of your order must total $200 USD before shipping and tax. Discount applies to select regular-priced merchandise total in USD; qualifying items will be designated on the site with an indication in gold font on their product page. Does not apply to previous purchases or wedding registry items. Not valid with any other discount offer, purchases of the NM Gift Card®, or in store locations. Other exclusions may apply. Neiman Marcus employees are not eligible for offer. Offer expires 01/16/15 at 11:59 PM CT.
 

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It came but only $150. Really need to call cs back. Wish I had the original promo details to review. I would have saved more buying tax free in NJ and would have opted for more useful Saks points instead. So disappointing.
 
It came but only $150. Really need to call cs back. Wish I had the original promo details to review. I would have saved more buying tax free in NJ and would have opted for more useful Saks points instead. So disappointing.



I'm going through the same BS!!! I purchased my Saint Laurent sac du jour and a dress from my SA who processed the whole thing. Now i found out she forgot to use the promo code and the dress I bought didn't qualify!! So the $600 credit I was supposed to receive is now only $300!!! What the heck???? Ughhhh not impressed!
 
I'm going through the same BS!!! I purchased my Saint Laurent sac du jour and a dress from my SA who processed the whole thing. Now i found out she forgot to use the promo code and the dress I bought didn't qualify!! So the $600 credit I was supposed to receive is now only $300!!! What the heck???? Ughhhh not impressed!



This is so typical.. SA's forget to use the promo code they don't know
what & which etc & cs just is dismissive of the customer..

All around NM needs to up their game & the system..

Everyday SAKS is looking better ...;)
 
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