I bought a dooney on ebay (the new santornini (sp) snake embossed hobo) and I asked if the zipper worked fine (this bag was new without tags) well, when I received it the zipper is very hard to zip and unzip so I emailed her and she gave me a refund of $51 (the purse doesn't have a warranty card) so I was looking at the inside tag and it says "sample not for resale".
my question is, would I be able to send this bag in to have them replace the zipper or do a trade in or am I stuck with a purse I cannot use? does anyone know the answer to this? has anyone ever bought a dooney sample bag?
my question is, would I be able to send this bag in to have them replace the zipper or do a trade in or am I stuck with a purse I cannot use? does anyone know the answer to this? has anyone ever bought a dooney sample bag?