Maintaining an H relationship

[papertiger]

Please focus on the title of this thread rather than each other, TY

If you find it very hard to ignore certain people, please feel free in adding them to your 'Ignore' list.

For advice on how to obtain a B/K/C please go to the reading room in the Reading Room The Newbie's HOW DO I GET A BIRKIN (or other bag) Reading Room

For advice on how to shop at your local store please do a search in Hermes Shopping sub-forum and look for your store/region/country.

 

[Suncatcher]

hello: to the ladies that go in to browse with nothing specific in mind, do you make an appointment or just a surprise visit?

2019 was my first year purchasing H and before coming in to meet with my SA i did tons of research on the products via the H website so that i was prepared in knowing exactly what i wanted. i don't like to waste anyone's time but i quite enjoy browsing lol.

I would just go in and browse so you don’t waste a sales associate’s time and ability to make a sales with someone else. I think the sales associates really don’t like when a large chunk of their time is spent with someone who does not purchase. It means lost opportunity for them. This applies to any store, really, not just Hermes.

 

[ladysarah]

With all the stores I go to, if I drop by for a surprise visit I only browse alone and take notes for my wish list. I try on RTW and shoes only if there is someone free to help. When I am ready I send in an email or WhatsApp with my wishlist in advance and make an appointment with my SAs. That way I do not waste their time. I think this is important, especially as my SAs in Paris only see clients by appointment, but if they have spare time they assist those customers who successfully applied for online slots and are waiting to be helped.

That exactly what I do.

 

[MissSteph]

I would just go in and browse so you don’t waste a sales associate’s time and ability to make a sales with someone else. I think the sales associates really don’t like when a large chunk of their time is spent with someone who does not purchase. It means lost opportunity for them. This applies to any store, really, not just Hermes.

Thanks for the tip, it makes a lot of sense. But would my SA be offended if, after browsing, I find something I like and make a purchase with other SA? Or should I come back another time and purchase that item with her which can be hard because something things get grabbed quickly.

 

[Melow]

Haha yes I know.. i just felt like its way different compared to any other SAs..

and maybe im just doubting myself since im sure im not the person who spends the most moeny with her. But I guess I need to believe in the relationship we have!
She is so sweet and nice when visit!

thank you for your cooment

 

[Melow]

Congrats on your offer! No, declining the K does not mean you blew your chance. To the contrary, lots of people decline offers! You $7k will still count toward future offers even in the new year.

I would remind your SA what you are looking for and I’m sure that as soon as that bag or something similar comes, she will offer to you.

I personally prefer to go in more frequently and make smaller purchases (pair of shoes, shawl, etc). I’m sure others have had success with less frequent, larger purchases also. I think the key is keeping yourself on your SAs mind.

Yes, very normal for SAs to respond hours or days later. Your SA may be busy or have the day off. Or need to research for an item you asked about. Sometimes I feel like if my SA got busy and forgot I’ll send a reminder a few days later.

Thank you for ur tips! Taking your advice going in for a first piece of shawl next week! And so happy to know that my history stays!

 

[momoc]

Thanks for the tip, it makes a lot of sense. But would my SA be offended if, after browsing, I find something I like and make a purchase with other SA? Or should I come back another time and purchase that item with her which can be hard because something things get grabbed quickly.

I wouldn't purchase with other SA. Different store then yeah maybe. Same store then no. Come back and purchase with your SA. If it's that hard (like the item is super hot and difficult to get) it wouldn't be out for random browsing anyways.

 

[MissSteph]

I wouldn't purchase with other SA. Different store then yeah maybe. Same store then no. Come back and purchase with your SA. If it's that hard (like the item is super hot and difficult to get) it wouldn't be out for random browsing anyways.

Thanks! I didn't think it was a good idea neither. I just gotta check my impulsive buying!

 

[Suncatcher]

Thanks for the tip, it makes a lot of sense. But would my SA be offended if, after browsing, I find something I like and make a purchase with other SA? Or should I come back another time and purchase that item with her which can be hard because something things get grabbed quickly.

If you are just browsing but then end up seeing something you like and want to buy and your SA is there, just wave her down let her know that you need her help once she frees up. If you SA is not there on a day you are browsing and end up seeing something you like, I would say it depends. It depends on how far you live from the store, how much time you have to make another trip, whether you are in a hunt for a quota bag, how long-standing is your relationship is with your SA. Obviously it is great to work with your SA exclusively but at the same time you can’t revolve your whole life around that and turn yourself inside out to accommodate a second visit. Hope this makes sense.

 

[orangejuicer]

Hi Ladies!

I just moved back to my home city and started working with an SA in my local store. So far I’ve bought a couple small items (twillies, leather bracelet) and had a look at fine jewelry though I haven’t purchased any yet. Anyway we were chatting for quite a while last week and I was about to wrap up the conversation and leave the store when she asked me if I wanted to browse the other room. I took that as an opportunity to ask her about a quota bag and I guess that was also her way of getting me to a space with less people. So she asked me what I wanted and put in the specs in her phone! I know that’s a good sign but any idea if that means that she knows that there’ll be something available for me soon?

 

[Love Of My Life]

Hi Ladies!

I just moved back to my home city and started working with an SA in my local store. So far I’ve bought a couple small items (twillies, leather bracelet) and had a look at fine jewelry though I haven’t purchased any yet. Anyway we were chatting for quite a while last week and I was about to wrap up the conversation and leave the store when she asked me if I wanted to browse the other room. I took that as an opportunity to ask her about a quota bag and I guess that was also her way of getting me to a space with less people. So she asked me what I wanted and put in the specs in her phone! I know that’s a good sign but any idea if that means that she knows that there’ll be something available for me soon?

Inventory comes into H various times & not even sure if the SA's always know what's available.
Some SA's will go out of their way to find what you are looking for. This particular SA sounds like she is
looking to "develop" a relationship with you. Give her the opportunity to come through for you & being
patient & friendly can work to your advantage.

 

[orangejuicer]

Inventory comes into H various times & not even sure if the SA's always know what's available.
Some SA's will go out of their way to find what you are looking for. This particular SA sounds like she is
looking to "develop" a relationship with you. Give her the opportunity to come through for you & being
patient & friendly can work to your advantage.

Makes sense! I was just a little surprised since My profile isn’t really built up and my local store is known for a higher spend requirement for quota bags.

 

[Jcl419988]

Hello! I have been following various posts on this thread and I’m really hoping you don’t mind sharing some of your relationship advice w Hermes SA; I have been buying a lot (from my perspective) for the past 2 years. And i have been offered a Birkin and a Kelly. And lately; I think my SA is trying to “brake up” w me. She constantly tells me that they don’t receive shipments (for the past 3 months) and yet, I know my friends are being offered bags frequently. And honestly, when she tells me that 2 weeks before Christmas and she has no shipment, that’s just kinda ridiculous and flat out lying to me. To the point that I rather just buy online. But I don’t know if I should ask for a new SA? Or let time past? Honestly, I don’t even know what I have done wrong. I’m located in boston and I know she’s being there for a long time and has a healthy list of clients.

 

[CMilly]

Hello! I have been following various posts on this thread and I’m really hoping you don’t mind sharing some of your relationship advice w Hermes SA; I have been buying a lot (from my perspective) for the past 2 years. And i have been offered a Birkin and a Kelly. And lately; I think my SA is trying to “brake up” w me. She constantly tells me that they don’t receive shipments (for the past 3 months) and yet, I know my friends are being offered bags frequently. And honestly, when she tells me that 2 weeks before Christmas and she has no shipment, that’s just kinda ridiculous and flat out lying to me. To the point that I rather just buy online. But I don’t know if I should ask for a new SA? Or let time past? Honestly, I don’t even know what I have done wrong. I’m located in boston and I know she’s being there for a long time and has a healthy list of clients.

Have you accepted any of her offers? Is it possible your wishlist is very specific or has very in demand items so it may take longer than “normal”?

 

[Jcl419988]

So in the past two years, s

Have you accepted any of her offers? Is it possible your wishlist is very specific or has very in demand items so it may take longer than “normal”?

i have accepted 95% of her offers (including shoes, accessories (belts), jewelery, roulis, etc). The only thing that I turned down is a Birkin 30 ostrich. I turned it down bc it’s such a hard leather to take care of. And I have a “healthy” list of wants (style, color and leather), and yet she keeps telling me that they haven’t received anything. I find it hard to believe especially around the Christmas time, meanwhile, I have at least 3 other friends who send me their offerings (and some of them are exactly what I wanted).

My friends kept telling me that I should switch SA... but is that even possible? /nice thing to do?

 

[AlienaHermes]

So in the past two years, s

i have accepted 95% of her offers (including shoes, accessories (belts), jewelery, roulis, etc). The only thing that I turned down is a Birkin 30 ostrich. I turned it down bc it’s such a hard leather to take care of. And I have a “healthy” list of wants (style, color and leather), and yet she keeps telling me that they haven’t received anything. I find it hard to believe especially around the Christmas time, meanwhile, I have at least 3 other friends who send me their offerings (and some of them are exactly what I wanted).

My friends kept telling me that I should switch SA... but is that even possible? /nice thing to do?

I would suggest you either switch SA or tell your SA directly what you have posted here: my friends have received offers with my exact specs when you keep telling me there is nothing available.

May I ask if you and your friends spending patterns are comparable?