I know this is an older thread and about LV, but I want to warn potential US buyers before dealing with Japan seller g-rare (gallery rare co)
Firstly, they misrepresented the item - they said it had no odor and it absolutely stinks of mold. I’ve tried for a month to get the smell out, but it still lingers (interior and exterior). They also said it included the
Gucci box and dustbag, which the shipment did not include the dustbag, only a torn up Gucci box.
My biggest irritation though is that they declared the handbag as a “plastic bag” instead of a leather handbag. So, I just got mailed a $307 bill from fedex for a bag I paid $1,480 for. The duties should have been 8%, but because they labeled it as a plastic bag, it’s now 20%+! I was also charged 3% foreign fees from my bank when I paid via eBay.
So, if I were to pay the $307, then I would have actually MORE THAN RETAIL, and it stinks of mold. ($1,831 for a stinky, mold bag vs. $1,790 for it brand new from Gucci)
I’ve tried resolving this issue with g-rare and they want me to keep the stinky bag and pay the $307, even though they guarantee a 60 day return policy and it’s been shortly over one month since the purchase date.
I’m in the process of getting eBay involved / disputing with fedex, but it’s such a hassle.
Side note, I also recently purchased a Valentino bag from brandoff and the transaction went smoothly. The bag actually showed up better than they described. I would consider purchasing from them again in the future