The 57th Street store is huge but I've found the service to be lacking....they aren't responsive, don't answer questions with more than a grudging monosyllable and generally are indifferent at best.. I much prefer the LV at Bloomingdale's...they've very nice & helpful & don't act like they're doing you a HUGE favor when you ask to see something. Manuela is extremely nice but so are the others whose names I don't know. I tend to "look" at 57th Street but buy at Bloomie's.