LV Mini Palm Springs Backpack

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I experienced this issue after getting my palm spring in 2017, managed to exchange, and sold the new piece away quickly in 2020. I don't think it can be fixed...
I had the older model and noticed the canvas peeling around the zipper area as well. It was very minor at that time so I sold it in 2020. I bought mine in Hawaii for less than $1600 I think and now it's also double that price!
 
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I've owned the PSM on more than one occasion. I have never had a problem with alignment or defective canvas however I would not purchase the old model now as it was the enclosed zipper that made me sell in the first place as it was so awkward to open. When the zipper got updated, I bought it again (twice!) and used it for a few months on both occasions. It is a great size as it looks cute and small but holds a decent amount. Both times I sold it. Ultimately this was because I never used it as a backpack and just wanted something less bulky as a cross body. I think it is a great purchase if it fits in with your lifestyle and it definitely has icon status imo.
 
I was confident of buying the PSM when I went to visit the store last weekend but eventually didn't take it home. I was planning on using it as an actual backpack since I have enough crossbody options but I ran into two issues. The first thing I noticed was that it's really tiny. I wanted to use it for travel and reading the measurements on the website I was sure I could pack enough but once I saw it in store it was much smaller and therefore not usefull for my needs anymore. Second thing; my hair gets tangled up around the bag, I have really long hair so that was a huge bummer. Since I don't want to cut my hair to make a bag work I decided to leave it:sad:
 
Hello ladies.. I just got my psm yesterday from a boutique. What are the common issues you find with this bag? What specifics should I check for defects? I found a misalignment on the canvas and the zipper on left side of the bag, would this bother you?
TIA

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Hello ladies.. I just got my psm yesterday from a boutique. What are the common issues you find with this bag? What specifics should I check for defects? I found a misalignment on the canvas and the zipper on left side of the bag, would this bother you?
TIA

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A common issue is misalignment of the pattern on the front pocket with the back part it’s sewn on to (at the top of the flap). Yours is misaligned. The side patterns usually don’t align so that’s not a concern. That zipper area may be an issue. I personally would return this one.
 
Hello ladies! I just went to LV store today to try my luck in exchanging my 2019 bag to the newer model. Long story short, I was able to talk to the manager, and they couldn't replace my bag for me as it's date code is not part of the "manufacturer's defect batch". So apparently my bag is considered as a newer model, even tho the zipper isn't really exposed like the ones in the current LV website. And she said they changed the model twice! so the ones we are seeing in the website now is the 3rd design. Did anyone encounter a similar story?

And for the record, the top part of my bag near the zipper has few scratches which according to the manager - can come from nails while opening it and not totally on the zipper. They can send it for repairs if I wanted , but with a fee.

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Hello ladies! I just went to LV store today to try my luck in exchanging my 2019 bag to the newer model. Long story short, I was able to talk to the manager, and they couldn't replace my bag for me as it's date code is not part of the "manufacturer's defect batch". So apparently my bag is considered as a newer model, even tho the zipper isn't really exposed like the ones in the current LV website. And she said they changed the model twice! so the ones we are seeing in the website now is the 3rd design. Did anyone encounter a similar story?

And for the record, the top part of my bag near the zipper has few scratches which according to the manager - can come from nails while opening it and not totally on the zipper. They can send it for repairs if I wanted , but with a fee.

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That manager actually lied to you. Didn’t want to deal with the issue. Your PSM is an older model. Regardless of “batch”, it was deemed defective as a model because of the very reason your pictures shows. It’s not because of “nails” but it’s a zipper issue leading to peeling canvas. I would take this to another LV for reassessment, they should replace the bag. If the LV you went to is the ONLY LV available. I would actually take it back and rediscuss.
 
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